TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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desking manager deals

6 things your desking manager should do today

- October 14, 2022
In today’s retail environment where demand far outstrips supply, desking managers haven’t had to put together too many complex deals. After all, customers don’t have any negotiating leverage. You put...
Jennifer Suzuki customer experiences

How to build outstanding customer experiences at your auto dealership

- October 13, 2022
Joining us once again on CBT Now is Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor, to tell us what teams need to...
email

New Salesforce Automotive Cloud helps the industry deliver on the promise of connected vehicles and next-gen customer experiences

- October 13, 2022
93% of auto industry leaders agree first-party data will help substantially improve the customer experience overall – whether during the vehicle browsing, purchasing, financing, or post-purchase phase.  Driver 360 is...
ID scanning fraud

How auto dealers can spot identity fraud and prevent it in the future — Pete MacInnis & Sergeant Darren Schlosser

- October 12, 2022
Recently, CBT News did a segment on Inside Automotive about new ID scanning technology that played a critical role in helping the Houston Police Department catch fraud suspects trying to...
mystery shop

How often should you mystery shop your car dealership?

- October 12, 2022
Mystery shopping is one of the most effective ways to identify areas where your team and processes are succeeding, and where they’re falling short. If you want your dealership to...
recession

JPMorgan Chase CEO Jamie Dimon predicts US recession in 6 to 9 months

- October 12, 2022
JPMorgan Chase CEO Jamie Dimon made predictions about a future economic recession while speaking to CNBC's Julianna Tatelbaum on Monday. Dimon said a "very serious" mix of headwinds would likely...

GM unveils new energy division, auto credit availability expands, IIHS automated vehicle study

- October 12, 2022
Inside Automotive: How auto dealers can spot identity fraud and prevent it in the future — Pete MacInnis & Sergeant Darren Schlosser Recently, CBT News did a segment on Inside Automotive about...
service department EVs

Why Don Reed believes EVs could be a major revenue opportunity for fixed-ops

- October 11, 2022
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of this, McKinsey & Company estimates that...
EV market electric vehicles

Who is buying electric vehicles and how can you best market to them? — John Howard, Experian

- October 11, 2022
Did you know there are more than 1.7 million EVs in operation in the US today? Well, that is just one of the surprising findings from Experian Automotive’s recently released...
Rivian recall

Rivian shares tumble after recalling 13,000 vehicles

- October 11, 2022
Rivian saw its shares drop about 7% in pre-market trading on Monday after the California-based electric vehicle maker was forced to recall almost all of its vehicles, adding to concerns...