TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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F&I and sales

Having a Good Relationship Between Your F&I and Sales Departments

- June 11, 2019
On this week's episode of F&I Today, Becky Chernek talks about the importance of having a good relationship between F&I and sales and how it can end up affecting the...
newscast

How to Tune Up Your Staff’s Health and Keep Them Around for the Long-Haul – Jiselle Perez | Why Are Service Departments Still Not Texting? | Are You Hiring for Skill Sets Your Dealership Needs Most?

- June 10, 2019
 Today on CBTNews.com - Monday, June 10th, 2019: How to Tune Up Your Staff's Health and Keep Them Around for the Long-Haul - Jiselle Perez, Bean Auto Group It’s no secret that...
lateral support

Should You Use Lateral Support as a Service Department Dispatch System?

- May 21, 2019
Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of technicians, consideration about the nuances of...
newscast

Manheim’s Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities | Interesting Players in the Race to Dominate the EV Industry | Should You Use Lateral Support as a Service Department Dispatch System?

- May 21, 2019
 Today on CBTNews.com - Tuesday, May 21st, 2019: Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities - Zo Rahim, Industry Insights at Cox Automotive Following Manheim's release of...
newscast

Week In Review: How to Integrate Technology and Modernize Your Customer Experience | Setting Up Your Middle Managers for Long-Term Success | Increase Your F&I Department’s PVR

- April 26, 2019
CBT News Week In Review for Friday, April 26th, 2019: How to Integrate Technology in Your Dealership and Modernize Your Customer Experience - Mark Tewart On today's show, we welcome back Mark...
F&I

Increase Your F&I Department’s PVR with These 3 Strategies – Adam Marburger, Ascent Dealer Services

- April 24, 2019
On today’s show, we welcome back Adam Marburger, F&I expert, and President of Ascent Dealer Services. Adam always has great insight into what makes a successful F&I office and what...
newscast

Increasing Your F&I Department’s PVR – Adam Marburger | The Evolution of EVs – Where Are We Now? | How To Get A Better Open Rate By Using Email Campaigns

- April 24, 2019
Today on CBTNews.com - Wednesday, April 24th, 2019: Increase Your F&I Department's PVR with These 3 Strategies - Adam Marburger, Ascent Dealer Services On today’s show, we welcome back Adam Marburger, F&I...
prepared

Coming to Work Prepared to Sell

- April 8, 2019
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about how having clear goals and being prepared are your best weapons against under-performing. VIDEO TRANSCRIPT: Hello and welcome...
newscast

Week In Review: How to Develop a Comprehensive Revenue Growth Plan for Your Fixed-Ops Department | NADA’s Patrick Manzi on Consumer Confidence Remaining High Despite Sluggish Q1 | How Your Dealership Can Leverage Digital Retailing to Build Customer Trust

- April 5, 2019
CBT News Week In Review for Friday, April 5th, 2019: How to Develop a Comprehensive Revenue Growth Plan for Your Fixed-Ops Department - Michael Roppo, Fixed-Ops Director To increase revenue in today's...
revenue growth

How to Develop a Comprehensive Revenue Growth Plan for Your Fixed-Ops Department – Michael Roppo, Fixed-Ops Director

- April 1, 2019
To increase revenue in today's retail auto industry, many dealers are focusing on boosting profits in the service department. Here to tell us how to develop a comprehensive revenue growth...