TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%
TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%
TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%

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Can Offering Car-Subscription Service Options Benefit Dealers?

- March 14, 2018
In today’s marketplace, permanence is a thing of the past. Consumers can subscribe to an online marketplace that allows them to order items that they can choose to keep or...
digital ecosystem

Is Today’s Digital Ecosystem Meeting the Needs of Dealerships?

- March 12, 2018
What happens when the most vital systems in your overall technology ecosystem also garner the lowest satisfaction and loyalty rates? For a sample profile of franchise dealers, which included 229...
newscast

If Your Service BDC Isn’t Staffed Correctly, It’s Not Working | Marchionne: Tariff concerns “will vanish” | Reasons why a Service BDC makes sense for your dealership

- March 12, 2018
  On today's CBT Newscast for March 12th, 2018: John Traver: If Your Service BDC Isn't Staffed Correctly, It's Not Working If your service BDC isn't staffed correctly, It's not working. According to John...
customer satisfaction

How to Increase Profits & Customer Satisfaction

- March 9, 2018
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing the cost of doing business? Good!...
identity fraud

Are You Taking the Necessary Steps to Prevent Identity Fraud in your Dealership?

- March 7, 2018
Every time we turn on the TV or log into a news app on our phones, we are reminded of how easy it is to become a victim of identity...
features

What are the Most Appealing Features for Car Buyers Now?

- March 2, 2018
Technology is evolving at a faster pace than ever before and no industry is evolving faster than automotive. Cars that drive themselves and communicate with other vehicles as well as...
teen drivers

What Features Are Parents of Teen Drivers Looking for Now

- March 1, 2018
Adults are not the only consumers that car manufacturers and dealers have to think about. Many times, an adult is purchasing a car with the intent to pass it along...
successful dealerships

Overlooked Contributors Of A Successful Dealership

- March 1, 2018
A Dealer can spend large amounts of money and energy on marketing campaigns, website development, and consumer-friendly technologies often overlooking other areas that produce success. In a recent interview, Mike...
online guided shopping

Online Guided Selling as a Website Strategy

- February 28, 2018
Almost 2 years ago, I wrote an article discussing the death of static lead forms. Although they were (and still are) being used by a number of car dealerships, their...
newscast

Connecting with Your Customers Instantly Has Become a Vital Factor for Sales

- February 28, 2018
 With the variety of ways to connect with customers, on a multitude of platforms, data is showing a strong pull to the growing appeal of an instant live-chat and it's...