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Fiat-Chrysler’s unique plan for investing in their employees
Attracting and keeping quality employees: the goal of all businesses, including dealerships. Well, part of that for Fiat-Chrysler means free college for dealership employees...
CBT News – September 1, 2015
On today's show:
Henry Svendblad, Senior VP of Technology at Digital Air Strike, explains how to increase positive online reviews and capture more leads
Michael...
CBT News – August 19, 2015
On today's show:
- Sales expert, speaker, and author Mark Tewart explains why it's so important to stay on top of sales training
- Sales Tip of...
Trucks and SUVs continue to keep new vehicle sales on track
In what has become a solid market trend this summer, sales of trucks and SUVs kept total new vehicles sales on track in July,...
How impactful visuals and interactive content are increasing customer satisfaction
Auto manufacturers (OEMs) have moved away from having an abundance of text and static pictures on their websites, and are instead telling an engaging...
CBT News – July 20, 2015
On today's show:
- Frank Lopes, Vice President of Forrest and Blake Marketing and Advertising, explains the best ways to keep customers on your site...
CBT News – June 24, 2015
On today's show:
- Curt Zondervan explains how buyers want to buy and how dealers should handle price shoppers
- Sales Tip of the Day with...
Blowing Off Bad Online Reviews: A Strategy You Can’t Afford
Customers may volunteer to change them once a problem is fixed, but if they don’t, dealerships must be assertive. BY MARY WELCH
When dealing with...
CBT News – March 30, 2015
On today's show:
- President of the Colorado Auto Dealers Association, Tim Jackson, discusses the trends to watch out for at the Innovative Dealer Summit
-...
CBT News – March 23, 2015
On today's show:
- Chart Your Course International President Greg Smith explains how your company culture can drive customer satisfaction
- Daily Tune-up with Mark Tewart...