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CBT News – August 10, 2015

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On today's show: - Tim Kintz of the Kintz Group explains how you can get more out of your sales department and sales team - Sales...

CBT News – August 4, 2015

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On today's show: - CEO of PCG Consulting, Glenn Pasch, discusses the importance of digital marketing training - Sales Tip of the Day with Chris Rollins on...

CBT News – July 31, 2015

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On today's show: - Kevin Bradberry, President TK Worldwide, explains what you should look for in a sales manager - Karl Brauer, Senior Analyst at Kelley...

CBT News – July 2, 2015

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On today's show: - NY Times best selling author, sales trainer, and entrepreneur Grant Cardone explains who should answer the phone at your store - How...
Service Manager’s Performance

How A Dealer Should Evaluate A Service Manager’s Performance

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Everyone talks about metrics, but why not focus instead on the behaviors that the manager's service advisors show every day? BY GLENN PASCH I remember...
customer connection

High Tech, High Speed, Low Cost Aren’t Only Kinds Of Connections...

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Dealerships must refocus on personal attention to cement customer relationships. BY GLENN PASCH If you stay current reading about business in general or marketing specifically,...

CBT News – May 15, 2015

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On today's show: - Author and sales motivator Jeffrey Gitomer explains 3 things any salesperson can do to be successful - Zach Klempf, CEO of Selly...

Strategize How To Get The Most Out Of Automotive Conference Attendance

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Great ideas don’t get magically implemented. Pick your sessions carefully, and plan how to push through the best suggestions. BY GLENN PASCH Each month, car...

CBT News – April 16, 2015

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On today's show: - Randy Henrick, Associate General Counsel for Regulatory and Compliance Matters at DealerTrack, discusses how you can improve your dealership's data security -...

CBT News – March 19, 2015

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On today's show: - Sales coach and motivator Victor Antonio explains why you shouldn't rely on training to become the best at what you do -...