Performance Appraisals: “Fine Tuning” Your Employees
How to Make the “Hard” Talk Easy
By: Chuck Sujansky
You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance review” and sets a date and...
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.
Management & Leadership
The Power of Goals And Managed Measurement
Want to Get Something Done? Measure It!
By: Michael Roppo
When goals are measured and managed, performance and profitability improve intentionally. Goal Setting, measuring and managing performance are always a difference...
The Power of Goals And Managed Measurement
Want to Get Something Done? Measure It!
By: Michael Roppo
When goals are measured and managed, performance and profitability improve intentionally. Goal Setting, measuring and managing performance are always a difference...
J.D. Power: product specialists improve customer satisfaction
Auto dealers who spend more time explaining new technology features to buyers have more-satisfied customers, according to a new J.D. Power survey.
The 2016 U.S. Sales Satisfaction Index Study released Thursday...
Becoming a Great Leader
Consensus is Great, But Where Does the Buck Stop?
By: Alan Ram
I am a believer that people want and need to be led, whether they admit to it or not. They...
Becoming a Great Leader
Consensus is Great, But Where Does the Buck Stop?
By: Alan Ram
I am a believer that people want and need to be led, whether they admit to it or not. They...
Pros Don’t Talk Trash in Finance
Your Family May Tolerate it, But Customers Don't
By: Becky Chernek
Finance and insurance professionals know the benefit of a consistent menu presentation. It’s a surefire method of achieving higher performance by...
Pros Don’t Talk Trash in Finance
Your Family May Tolerate it, But Customers Don't
By: Becky Chernek
Finance and insurance professionals know the benefit of a consistent menu presentation. It’s a surefire method of achieving higher performance by...
Are you managing your people or leading them?
The Big Difference Between Leading and Managing!
By: Chris Rollins
Everyone craves the opportunity to advance to the next level. Today you are a salesperson on the floor or service advisor in...
Are your employees more important than your customers?
Scott Casebeer, principal owner of Capitol Auto Group, is a car dealer who isn’t much of a fan of cars – even those he sells.
He’d rather be riding a horse...
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