Improving Communication Across the Dealership
Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen everywhere.
In the Dealership environment, and...
TSLA357.450-14.66%
GM80.640-1.99%
F12.381-0.329%
RIVN14.790-0.68%
CYD32.440-0.59%
HMC32.490-0.44%
TM188.300-2.04%
CVNA60.500-4.5601%
PAG207.220-2.4%
LAD303.070-13.35%
AN161.360-5.62%
GPI242.230-9.95%
ABG179.680-5.47%
SAH62.450-2.5%
TSLA357.450-14.66%
GM80.640-1.99%
F12.381-0.329%
RIVN14.790-0.68%
CYD32.440-0.59%
HMC32.490-0.44%
TM188.300-2.04%
CVNA60.500-4.5601%
PAG207.220-2.4%
LAD303.070-13.35%
AN161.360-5.62%
GPI242.230-9.95%
ABG179.680-5.47%
SAH62.450-2.5%
TSLA357.450-14.66%
GM80.640-1.99%
F12.381-0.329%
RIVN14.790-0.68%
CYD32.440-0.59%
HMC32.490-0.44%
TM188.300-2.04%
CVNA60.500-4.5601%
PAG207.220-2.4%
LAD303.070-13.35%
AN161.360-5.62%
GPI242.230-9.95%
ABG179.680-5.47%
SAH62.450-2.5%
Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.
Management & Leadership
Dave Anderson: 8 Traits of an Unstoppable Dealership Manager
We've all heard the saying "a fish rots at the head," meaning it stinks at the top first. If you have dealership management that blames and makes excuses, they're obviously...
CBT Automotive Roundtable
CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta area dealerships to discuss the state of the retail auto industry and some of the challenges...
5 Steps for Dealing with Aggressive Customers
In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer on the service side of the...
Why Salespeople Resist Change and What to Do About It
When a dealership decides to change technologies, the transition can be hard on everyone. Those changes seem to be especially difficult, though, for dealership sales professionals. Because their pay is...
Want to keep more female employees? Give them a work/life balance
A work/life balance is something we all want. For women who want to work at a dealership, that means something different. Lisa Copeland found that balance operating a successful Fiat...
Don’t Dream of Being a Great Leader – Be a Good One Instead
It’s not necessary to become a great leader. Those people are very few in number, and it usually takes a huge crisis for their leadership capabilities to emerge. But a...
Why No One Pays Attention in Sales Meetings
As all of us in the car business know, there are sales meetings and then there are “sales meetings.” When it comes to the scheduled weekly or monthly meetings, most...
Does dealership recruitment need to improve?
Norma Benavides, a manager trainee at Rockwall Ford in Texas, was highly recruited by several auto groups before and after her graduation from Northwood University in May of this year....
Filling The Gap – How Automobile Dealerships Are Involved In Educating A New Generation
The Future Employment Landscape
The automobile industry is as strong as the human capital within it. For dealerships to be successful there has to be a healthy supply of workers from...
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