TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%

Headlines

Manheim Reports Used Vehicle Prices Hit Record High for Fifth Straight Month

- October 6, 2017
ATLANTA -- The third quarter is one for the record books due to an especially active hurricane season, with wholesale used vehicle prices having increased 2.77 percent in September. The Manheim Used...

LotLinx Announces Upcoming Canadian Product Expansion

- October 5, 2017
CHICAGO -- LotLinx, the industry’s #1 Automotive AI, today announced its expansion to Canada, launching December 1.  LotLinx will offer it’s highly awarded TURN™ platform including the VIN-View Optimizer® (VVO)...
accountability

Ten Videos That Will Help You Soar Professionally and Personally

- October 4, 2017
Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout becomes ever-present. It is so easy...
service department

The Science & Mathematics of Reducing Service Department Complaints

- October 4, 2017
Many problems that dealerships struggle with have already been solved by other types of businesses. Reducing defective products in manufacturing firms (and in service industries) greatly lowers warranty costs. In...
customer satisfaction

WardsAuto’s Steve Finlay: Customer satisfaction for its own sake misses point

- October 4, 2017
When it comes to customer satisfaction in the service lane, we're starting to see a trend where one automaker tries to top others with certain extras offered to customers. There's...
dealers

William Wallace: Why dealers are an important piece of eVehicle future

- October 3, 2017
When customers have issues with their vehicles, they go to the dealership to fix it. So where is the automaker's responsibility, especially when it comes to the future of autonomous...
customer retention

Two Service Department Metrics You Need – But Probably Don’t Have

- October 3, 2017
Managing a service department by looking only at your monthly financial reports can be like driving a car with your eyes closed. You don’t see the real numbers that determine...
complaints

Top 5 Complaints of Dealership Employees and How to Solve Them

- October 3, 2017
We all know that the dealership world is far from perfect. Like many other industries, dealership employees have many things to complain about. Here is a list of 5 of...

Drive Motors Hires Former Showroom Logic Chief Strategy Officer as SVP of Consumer Experience

- October 3, 2017
SAN FRANCISCO -- Drive Motors, which builds ecommerce solutions for car dealerships, announced today that Matt Weinberg will be joining the team as Senior Vice President of Consumer Experience. Mr. Weinberg...
September 2017 auto sales

September 2017 Auto Sales Totals

- October 3, 2017
CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of September 2017 at dealerships around the U.S.   A lackluster summer for car sales ends with some...

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