On July 18, a fire broke out in service department of Buff Whelan Chevrolet in Sterling Heights, Michigan. It quickly spread and raged for four hours. The entire service department...
With over 1.94 billion monthly active Facebook users, it has become the most widely used social media across the world. Facebook has many usages that, including the ability to keep...
What do you think of when you hear the word disaster? There are natural disasters, of course, that you may get some warning for: storms, floods and fire. Then there...
After a three-year skid, sales of green vehicles (hybrid, PHEV, EV and hydrogen) revved up in the first half of 2017, thanks in part to what would have once been...
Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and Joe go over how you can improve your fixed-ops department as well as Michael's...
In a recent poll, consumers revealed that, along with politicians, car dealers are among the least trusted people in their daily lives. While some would see that as a negative,...
Recruiting technicians is never a hard job. The real difficulty is recruiting technicians worth your money and time. Too often in my career as a technician was I forced to...
CBT's Joe Gumm sat down with Paul John, Executive Director of the Georgia Independent Auto Dealers' Association, to discuss why this event was so much more than just another industry...
Joe sits down with Steve Jordan, CEO of the NIADA, as he offers his take on compliance. We asked Steve: Should dealerships hire a compliance officer? If not, who IS...