More than ever before, consumers want to feel they have a relationship with companies before they make a purchase. They want to know what they stand for, and if they...
Can you imagine the day when your customers can ask their Google Assistant to schedule their car for service? Or if their car is ready to be picked up from...
Among this digital driven world Dealerships spend a lot of money on the technology that drives them. Eric Edwards, Trainer with the Joe Verde Group, wants you to know that...
Question: What do grocery stores and automobile dealerships have in common?
Answer: Lots and lots of price tags.
And what does that mean for your dealership? Often it means hiring someone almost...
We recently had a chance to catch up with Mark Olson, General Sales Manager and Internet Director of Findlay Kia, in Las Vegas, Nevada. Olson, who was also the cover story...
Paul Whitworth, Senior Vice President and General Manager at Dealertrack, sat down with CBT News during the NADA Show 2018 where we had the chance to ask him about Dealertrack’s...
It is no secret that dealership personnel work long hours. The car business is demanding of employees’ time, but it can be equally demanding on relationships and personal life. Because...
If there’s one thing we expect from your sales staff, it’s that they make sales. Being able to motivate your salespeople on an ongoing basis is crucial to your dealership’s...
We recently ran an article about resolutions that have been proposed in both the House and the Senate opposing Obama-era rules enacted by the Consumer Financial Protection Bureau (CFPB). The...
Before the start of any role, the first contact that an individual has with your company is through your job ad posting. Thus, making it a very important first step....