TSLA402.170-1.65%
GM89.020-0.92%
F12.415-0.185%
RIVN13.3900.2%
CYD21.890-0.14%
HMC34.250-0.06%
TM195.440-0.39%
CVNA71.260-0.74%
PAG213.2600.01%
LAD305.395-4.265%
AN185.010-0.89%
GPI269.010-0.77999%
ABG205.160-1.625%
SAH63.405-0.205%
TSLA402.170-1.65%
GM89.020-0.92%
F12.415-0.185%
RIVN13.3900.2%
CYD21.890-0.14%
HMC34.250-0.06%
TM195.440-0.39%
CVNA71.260-0.74%
PAG213.2600.01%
LAD305.395-4.265%
AN185.010-0.89%
GPI269.010-0.77999%
ABG205.160-1.625%
SAH63.405-0.205%
TSLA402.170-1.65%
GM89.020-0.92%
F12.415-0.185%
RIVN13.3900.2%
CYD21.890-0.14%
HMC34.250-0.06%
TM195.440-0.39%
CVNA71.260-0.74%
PAG213.2600.01%
LAD305.395-4.265%
AN185.010-0.89%
GPI269.010-0.77999%
ABG205.160-1.625%
SAH63.405-0.205%

Headlines

F&I

F&I: Refining Your Best Practices, Menu Selling, and Current Trends – Becky Chernek, F&I Trainer

- June 19, 2019
Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales and service, when was the last...
conflict

Four Conflict Scenarios You Will Encounter at Your Dealership And How to Deal with Them

- June 18, 2019
Conflict is inevitable. Every individual that works in —and outside of—your dealership has thoughts and opinions that were shaped by their life experience. Since everyone has a different perspective on...
F&I

Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

- June 17, 2019
Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have the...
leasing

Data Indicates Leasing is at an All Time High: What This Trend Means for Your Dealership – Matt DeLorenzo, Kelley Blue Book

- June 17, 2019
According to the most recent industry data, vehicle leases accounted for 34% of all new car retail sales in March 2019, making it the highest rate ever. This sounds like...
customers

Teaching Customers About Maintenance in the Information Age

- June 17, 2019
Owner’s clinics are nothing new in the car business. Dealerships have been trying to teach new buyers about their vehicles (and the dealership’s service offerings) for many years. Some dealers...
LivePerson Automotive

How Angela Krause Family Ford Improved Their Customer Experience and Enhanced Client Communications By Implementing These Technologies – Darin Wade, GM and Dealer Partner

- June 17, 2019
In this segment, CBT's Jim Fitzpatrick sits down with Darin Wade, dealer partner, and GM at Angela Krause Family Ford. The pair discuss consumer buying trends, connecting with customers online,...
car subscriptions

What’s New with Car Subscriptions? Expansions, Pilot Programs, and More

- June 14, 2019
We live in a world where subscriptions have become the norm. Whether we pay a monthly fee to access thousands of shows and movies, or to receive meal kits right...
PTG365

How These 3 Former Automotive Managers Joined Forces to Offer a Luxury Digital Retail Experience – PTG365 Auto

- June 13, 2019
CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365. These men have dedicated their company to making the buying experience as easy as possible...
CAFE standards

Automakers Make Their Pleas to Trump Regarding CAFE Fuel Regulations

- June 13, 2019
According to the Alliance to Save Energy, the implementation of the Corporate Average Fuel Efficiency (CAFE) standards in the 1970’s has continued to create “a better environment and increased energy...
cybersecurity

Do You Have a Cybersecurity Plan at Your Dealership?

- June 12, 2019
Much the same way you build walls and barriers to protect your physical inventory, you should also be concerned about protecting your network and digital information. While losing some wheels,...

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