Putting Your Dealership Customers To Work As Brand Ambassadors
When you want to get your dealership to be well-known around the nearest towns and cities, the best form of advertising is brand building. Brand building is an essential phase...
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TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Headlines
Improve Your Employees Experiences to Enhance Your Dealership’s Success – Joseph Michelli, NYTimes Best Selling Author
Internationally recognized speaker, author, consultant, and an expert in the area of customer experience, Joseph Michelli, is back on the CBT Automotive Network and this time we talk about employee experience...
Mapping Your Online Customer Experience
In the current competitive auto market, having an online presence is a must. Before they even set foot in your door, chances are the majority of your customers will have...
What is Your Leadership Style?
When you think of your leadership style, what comes to mind? Through the day-to-day tasks of managing various departments, collaborating with co-workers, ensuring customers have an excellent showroom experience and...
“Your Car Guy” Shawn Hays, Explains Why Good Management Is Key To a Successful Dealership
CBT News talks with Shawn Hays, "Your Car Guy", about the importance of good management and its impact on your entire dealership. Shawn has been in the retail automotive industry for...
Auto Dealers Stack Deck Against Subprime Woes!
Subprime auto loans have been in the headlines over the past couple of years with concern that we are headed into another credit crisis abyss. Rising defaults and delinquency rates...
July Sales Numbers with Jeremy Acevedo, Edmunds.com
CBT News' own Jim Fitzpatrick talks with Jeremy Acevedo of Edmunds.com to get the overview for July's Sales Numbers.
Jeremy explains that sales were down slightly for the month of July with about...
Is Tesla Losing Its Key Marketing Strategy? What Does That Mean For Traditional Dealers?
In a recent mystery shopper survey conducted by the firm Pied Piper, Tesla was ranked dead last in how helpful their salespeople were. 34 dealers were evaluated on several factors...
How to Be Part of the Solution and Get Loyal, Responsible Customers
Subprime auto loans have been in the headlines over the past couple of years with concern that we are headed into another credit crisis abyss. Rising defaults and delinquency rates...
Thank You Notes Say A Lot More Than Thank You
Imagine you’re finalizing a sale, and all that’s left is a signature. After signing on the dotted line, getting their keys, and driving off the lot - do you just...
