TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Headlines

advertising agencies

Why Should Your Dealership Invest In An Ad Agency?

- October 16, 2018
Regardless of what industry your business is in, you probably already understand that advertising and marketing are crucial aspects of the growth and success of your company. Dealerships are no...
market share

Dealers Growing Market Share: What Really Separates Them from the Rest?

- October 15, 2018
With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as with every year, these gatherings will...
NO

Why you want customers to tell you NO in the Service Drive

- October 15, 2018
Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even know they need what you are...
features

The Importance of Showing Customers All The New Car Features

- October 12, 2018
Though it might be one of the most poorly performed and neglected parts of the vehicle sales process, performing a good vehicle walk-around is a vital step. This step allows...
raises

The Best Practices for Pay Raises and Labor Rate Increases

- October 12, 2018
In a job market where employees have more power than employers, it’s vital for your dealership to have a competitive edge when it comes to hiring and retaining workers. As...
newscast

Shep Hyken: Creating a More Convenient Customer Experience | Steve Stauning: Treat Every Up as a Qualified Buyer | Shay Foley: New Challenges For Today’s F&I Manager

- October 12, 2018
CBT News Week In Review for Friday, October 12th, 2018: New Challenges For Today's F&I Manager and How to Win Against Them - Shay Foley On today's edition of CBT News, Jim Fitzpatrick...
menu

The Advantages of Selling Beyond the F&I Menu at Your Dealership

- October 11, 2018
Back in the 1990’s, menu selling was becoming an accepted way to make it easier for the F&I managers to be able to present all of their products all at...
Scott Keogh

Scott Keogh of Audi Tapped to be New VW CEO

- October 11, 2018
Wednesday, Volkswagon announced that Scott Keogh, CEO of Audi, will be taking up the reigns of their American operations on the first of November. The 49-year-old native of Old Brookville,...
caller

Use These 6 Tips to Treat Every Caller Like Royalty

- October 10, 2018
Here’s a simple, but important truth: Your customer service experience starts the moment someone picks up the phone and dials your dealership. Sure, they browsed your awesome website. Yes, they...
CBT News
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