Headlines

Tensions Intensify as Tariffs Take Effect

What to Do When Customers Make a Scene

Do You Want A Quick Fix — Or Do you Want to Fix It?

How Your Customer Experience Directly Effects Your Bottom-Line – Mike Wittenstein, StoryMiners

Are You A Part Of The New Auto Industry?

June’s Cautious Optimism: Auto Sales are Up, But for How Long?

Paul Cummings on how to recruit the right people for your dealership

Consumers Are Using Their VSC and Other Products More Than You Think – Leverage the Stats, Increase Sales

How to Help Service Advisors Handle Their Jobs — And Stress

Lacking of Transparency is Selling Bottleneck