TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Headlines

BDC

How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine, Scott Clark Auto Group

- February 28, 2019
With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks like more and more dealerships are...
service contract

Let’s Change the Conversation

- February 28, 2019
The F&I office is the lifeblood of the dealership. With the race to the bottom on price, dealers need to make up the profit on the back end. The pressure is...
family business

Make Your Business Last by Preventing Family Squabbles

- February 27, 2019
Businesses that last share common traits.  For example, they have written ownership agreements with key terms; they are structured to prevent conflicts and disputes between co-owners; and they have planned...
Joseph Michelli

Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience Strategies – Joseph Michelli, NYT Best-Selling Author

- February 27, 2019
On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a worthwhile customer service strategy. VIDEO TRANSCRIPT: Joseph Michelli:...
Consumer Reports

Consumer Reports 2019 Vehicle Recommendations

- February 26, 2019
Consumer Reports (CR) has released its 2019 list of recommended vehicles, and Subaru has come out on top. The determination for the annual list is made after testing numerous features...
service technician

Are You Prepared for the Approaching Service Technician Shortage?

- February 26, 2019
The automotive industry is running toward a problematic shortage. According to information from the US Bureau of Labor Statistics, by 2026, the automotive repair industry will need 46,000 more service...
Jody DeVere

How to Revitalize Your Dealership’s Culture to Attract More Female Customers – Jody DeVere, askpatty.com

- February 26, 2019
In today’s market, women account for 65 percent of all new car, and 53 percent of all used car purchases. Which means, no matter how you look at it, women...
auto loan

What Dealers Can Do as Auto Loan Delinquencies Rise

- February 25, 2019
Last week the Federal Reserve Bank of New York revealed that auto loan delinquencies rose significantly in the past year. According to their data, while the overall rates remain well...
Brian Finnegan

How Your Sales Department Can Dramatically Increase Closing Percentages – Brian Finnegan, Advanced Dealer Concepts

- February 25, 2019
Dealers spend a lot of money on getting customers to call, click on, or come into the dealership, but once they get to the showroom floor, the salesperson falls flat....
February

February Foretells Slower New Vehicle Sales in 2019

- February 22, 2019
Punxsutawney Phil predicted an early spring on February 2nd, but as we head nearer to the end of the month, it looks like the new vehicle market could be headed...
CBT News
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