The 7 Most Effective Words for Closing a Deal
If you have been in the car business for any length of time, you have most likely heard of a concept taught by some as the ABCs of selling. This...
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GM72.630-0.47%
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RIVN12.900-0.45%
CYD50.420-0.02%
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TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
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AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
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GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
Headlines
5 Reasons Why You Don’t Close the Deal
Way too many salespeople spend too long selling and too little time closing. These two things—selling and closing—are completely different arts and you need to master both for success. Selling...
15 Ways to Improve Communication in the Service Drive
Effective communication. This article is a “how to” on the ways we can more efficiently communicate with our customers and our colleagues.
We need to take a closer look at...
Changing your Website? Here’s What You’ll Need From Start to Sale
There’s a big issue that dealerships are running into with their websites. Consumers are visiting dealership websites, sure — but they aren’t staying on those sites for an extended period...
How Dealers Can Meet The Delivery Demands Of Their Digital Retailing Strategy
On today’s show, we’re pleased to welcome Mike Malakhov, Executive Vice President at Acertus, a one-stop-shop for automotive logistics and services including transport and delivery, storage, compliance, and much more.
VIDEO...
Time to Break Your Old School Phone Habits
There are two quick facts about your customers and your dealership:
Fact #1: Customers are looking for a faster and better customer experience when they buy a car.
Fact #2: The “old...
Customers Want to Know: Can You Answer Questions about EVs?
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true that most customers who purchase an...
Five Tips for a Successful Express Service Lane
Has your dealership implemented an express service lane yet? I say 'yet' because more than half of dealerships have experimented with, or are currently operating, express service lanes. And many...
Attracting Auto Technicians in a Highly Competitive Market – Don Reed, DealerPRO Training
On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hi everyone. I'm Jim...
Time for a New F&I Manager? 4 Intangibles to Look For
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be a...
