Developing Story: Ford CEO Jim Hackett is Out, Jim Farley Steps In
We have breaking news out of Ford Motor Company. CEO Jim Hackett is stepping down from his position effective October 1st. He will be succeeded by Jim Farley who currently...
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GM72.540-2.5%
F11.590-0.09%
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TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Headlines
Phone Skills a Key Ingredient for Effective Virtual Retailing
In light of the ongoing pandemic, auto sales and service continue to grow in popularity online. Capgemini research from May 2020 shows that “46 percent of prospective [car] customers will...
CBT Automotive Newscast: August 3, 2020
Today's Featured Interview:
CBT News Market Update: Doug Eroh, Longo Toyota & Jason Knight, LotLinx
As COVID-19 continues to dictate the market, dealers are keeping a close eye on inventory numbers as...
Peter Welch on Black Representation Among Dealer Body, ‘Absolutely Room For Improvement’
Homer B. Roberts was the first African-American new car dealer beginning in 1923 according to research conducted by historyofaacardealers.com. Roberts opened the gate for future pioneers such as Dan Gaines,...
Five Types of Video Content To Share With Your Audience in 2020
Data from Google revealed that 75 percent of auto shoppers say that online video has influenced their shopping habits or purchases. Video plays a crucial part in the car buyer...
The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal
March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as a result. However, as the industry...
David Lewis on How Sales Training Has Adapted to a Virtual Environment
In light of recent events, many dealerships are making the jump to virtual retailing and with that, comes a new set of challenges. Bringing the sales staff up to speed...
J.D. Power’s Tyson Jominy Reviews Auto Retail Sales and Trends for July
According to data from J.D. Power, the retail automotive industry is looking at a 14.3 million SAAR for July, which is about 2.5 million units lower than July of 2019....
Keep Them Coming Back: 5 Ways to Build Customer Loyalty
Customer loyalty is the foundation for any successful sales and marketing strategy at your dealership. The Pareto Principle, a widely cited stat, confirms this as it states that 80 percent...
J.D. Power APEAL Study Reveals What Drives Customer Satisfaction
Regardless of which make or model a car shopper is interested in, quality in manufacturing remains the qualifier. A well-laid-out interior, performance that meets or exceeds expectations, and the standards...
