Anyone who’s spent time in the midwest part of the U.S. during the latter part of the 20th century, and even into the 21st century, likely remembers the comical car...
Newly released information from Experian’s Q2 2020 State of the Automotive Finance Market says despite the pandemic, the automotive industry shows positive signs of recovery. On today’s show, we’re pleased...
Google recently made a policy change that limits the ability to target customers by zip code. This could have a major impact on dealers and OEMs as they market and...
When most people think of a dealership's automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and their impact on automotive dealership sales...
American debt loads are accelerating, driven by extremely low interest rates in the pandemic recovery. An unexpected housing boom demonstrates how consumers are taking advantage of the economic downturn, and...
In the midst of the pandemic, the customer experience in dealerships has experienced various changes and challenges. Marc Cannon, EVP Chief Customer Experience Officer at AutoNation joins us on the...
Dealerships are seeing less foot traffic as the retail automotive industry heads online. More dealers are being equipped and empowered with tools to thrive in a digital retailing environment. eCommerce...
On this week’s episode of Kain & Co., host David Kain is joined by Lyamen Savy, the CEO of a new website company called 321 Ignition. In this episode, David and...
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a training program that Christa Collins, Service...
On Monday, the U.S. court of appeals overturned the rollback of fuel economy regulatory penalties that were implemented under the Trump administration. The ruling comes five months after it was...