TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%

Headlines

customer relationships

Four Ways To Build Lasting Customer Relationships

- June 5, 2017
Entrepreneurs can be a bit like Casanova: always romancing new customers, and sometimes going to complicated and intricate lengths to draw them in. But that’s what entrepreneurs are supposed to...
mechanics

3 Reasons Why There’s a Shortage in Auto Mechanics

- June 5, 2017
CBT's Joe Gumm sat down with Fixed-Ops guru and host of the Weekly Tune-Up, Becky Nixon, to talk about the decreasing number of mechanics in the automotive industry.
experience

Change the Experience, Change the Results

- June 2, 2017
What Do You Expect when You Book a Hotel Room? Exactly! The studies are clear: According to DrivingSales, 99 percent of buyers expect a hassle when they start the car buying...
employees

5 Ways to Reduce Stress for Your Employees

- June 2, 2017
“Fasten your oxygen mask before assisting others” is an all-too-familiar instruction that many of us tune out when waiting for our flight to take off. But this sage advice can...
electric vehicles

Nardelli: Electric Vehicles will move slower than expected

- June 2, 2017
Electric vehicles have been a hot topic recently. Robert Nardelli, former Chrysler Chairman and CEO, told Bloomberg that he believes the pace at which EVs will start becoming popular will be...
retention

How to Improve Retention and Save Time in the Process

- June 2, 2017
Say your dealership has a salesperson that moves 12-25 vehicles a month. Now let's say that salesperson leaves three months from now. Who is going to follow-up with all of...
used car ads

2 Ways to Improve Your Online Used Car Ads

- June 1, 2017
In our sales careers, the simple things we learn can make the biggest increases to our earnings. All new salespeople start their careers by telling prospects about the features of...
employees

5 Strategies That Will Turn Your Employees Into Leaders

- June 1, 2017
My boss once told me that managers should always have an exit strategy. Because if (fingers crossed) you receive a promotion or new position, you’ll need to have a plan in place...
Mary Barra

Mary Barra: Research helps GM to figure out what consumers want

- June 1, 2017
During a recent Q&A at Stanford's Graduate School of Business, GM Chairman and CEO Mary Barra was asked about the car buying habits of the American consumer and how GM...
dealers

MIT Study: Dealers aren’t keeping up with technological advances

- June 1, 2017
In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership employees researchers spoke with "were woefully unprepared to educate prospective buyers about safety technology and automated...

Add us as a preferred source on Google

CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.