Ford Motor Co. is recalling 694,271 crossover SUVs in the U.S. due to cracked fuel injectors that may cause fuel leaks and engine compartment fires. The recall, announced Wednesday by the National Highway Traffic Safety Administration (NHTSA), affects vehicles built with 2.5L HEV or PHEV engines and follows a year-long federal investigation into the adequacy of Ford’s earlier remedy.
The faulty fuel injectors, supplied by Dumarey Flowmotion Technologies in Italy, can crack and leak fuel near ignition sources, increasing the risk of fire. Ford initially implemented a software-based solution in 2022 but expanded the scope after fires occurred in previously repaired vehicles. The company is now updating its response to include both a software patch and continued development of a mechanical fix.
Here’s why it matters:
Dealers will play a critical role in executing this recall, informing affected customers, and managing the increased demand for service appointments. With nearly 700,000 vehicles impacted, including some that were previously repaired, dealerships must prepare for operational strain, safety concerns, and potential supply or parts delays. A smooth recall process will be essential for maintaining customer trust and ensuring regulatory compliance.
Key takeaways:
- Nearly 700,000 vehicles recalled in the U.S.
Ford’s latest recall affects 694,271 SUVs equipped with 2.5L HEV or PHEV engines due to a cracked fuel injector defect linked to under-hood fires. - Models with prior repairs are included
This recall covers previously addressed vehicles and newer models that share the same engine and software configuration. - Defective parts sourced from Italian supplier
The fuel injectors were manufactured by Dumarey Flowmotion Technologies, raising potential supply chain oversight concerns. - Interim fix involves software update only
Ford is issuing an over-the-air update to reduce engine power and fuel delivery if a leak is detected. A permanent mechanical solution is still in progress. - Dealer communication and service execution are critical
Dealers must implement the software fix, stay updated on future remedies, and clearly communicate with customers to address safety risks and maintain brand loyalty.
