TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Fixed-Ops

As EVs gain traction in the automotive market, dealerships are reporting robust parts and service revenue growth for the Q3.

EVs boost dealership profits: A new era for auto service

- November 6, 2024
As electric vehicles (EVs) gain traction in the automotive market, dealerships are experiencing a notable impact on their fixed operations revenue. EV repairs are proving more lucrative per repair order...
Articles Fixed-Ops
In a landscape where service departments are increasingly pivotal to dealership profitability, Don Andres joins us.

Drive profits forward with Don Andres on maximizing service opportunities

- October 16, 2024
In a landscape where service departments are increasingly pivotal to dealership profitability, Don Andres, an expert with over 40 years of experience in Fixed Ops and the author of Why...
Inside Automotive Fixed-Ops
Dealership fixed ops need to adapt to meet the service needs of EVs, by preparing for changes, you'll position your dealership for success

Preparing your dealership for the future of service: The impact of EVs on service departments

- October 7, 2024
Projections are that EVs will account for 50% of new vehicle sales by 2030. With that, dealership fixed operations need to adapt to meet the unique service needs of EVs....
Fixed-Ops Articles
On this episode of Inside Automotive, Tully Williams, Fixed Ops Director at Niello Company, delves into the concept of same-day selling.

Tully Williams on transforming service departments with same-day selling

- October 3, 2024
In today’s competitive automotive landscape, dealerships are constantly searching for innovative strategies to boost performance and enhance customer satisfaction. On this episode of Inside Automotive, Tully Williams, Fixed Ops Director...
Inside Automotive Fixed-Ops
A smooth, efficient warranty repair process benefits your customers and enhances your dealership's reputation and bottom line.

Streamlining warranty repairs: how dealerships can improve the process for customers

- September 30, 2024
A smooth, efficient warranty repair process benefits your customers and enhances your dealership's reputation and bottom line. However, frustration due to delays, communication gaps, and complex procedures can creep in....
Fixed-Ops Articles
As the auto industry shifts toward a future dominated by EVs, car dealers must adapt their sales strategies to meet this growing demand

How to build a better dealership team

- September 16, 2024
Your dealership's success relies on more than just the latest EV models or viral marketing campaigns. It thrives—or struggles—based on the talent you bring into the building. And the reality...
Articles Fixed-Ops
So, how can dealerships empower their service teams to drive customer satisfaction and retention? Let’s review strategies.

Empowering dealership service teams to drive customer satisfaction post-sale

- August 8, 2024
Is sealing the deal and making that sale the endgame? Think again. Today, the real battle for customer loyalty starts after the car leaves your lot. You may have a...
Fixed-Ops Articles
Where inventory levels are up along with interest rates and expenses, while customer interest in vehicle purchases and net profits are down.

How dealers can maximize net profits amid inventory surpluses and declining sales

- August 5, 2024
Halfway through 2024 we are being challenged with another uncommon year in the car business, where inventory levels are up along with interest rates and expenses, while customer interest in...
Fixed-Ops Articles
According to the National Automobile Dealers Association, service parts and sales revenue reached $142.62B, a 3.73% increase from last year.

Driving Dealership Profitability through the Service Drive: A Focus on Training

- July 25, 2024
The service drive has become a key profit center for dealerships in recent years.  In 2023, U.S. new-vehicle dealerships wrote 264.3 million repair orders, slightly down from 265.8 million in 2022,...
Articles Fixed-Ops
As the prices of used battery electric vehicles (BEV) decline, new car dealers have the opportunity to adapt to this changing market.

Adapting to declining used BEV prices

- July 23, 2024
As the prices of used battery electric vehicles (BEVs) decline, new car dealers have the opportunity to adapt to this changing market landscape. With the correct strategy, you can attract...
Fixed-Ops Articles

Latest Articles
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White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags

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NHTSA weighs U.S. ban on defective Chinese airbag components

Toyota bets on EV rebound with seven-model U.S. lineup
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Toyota bets on EV rebound with seven-model U.S. lineup

Affordability takes center stage at the 2026 NY Auto Show
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Affordability takes center stage at the 2026 NY Auto Show

Legal battles reshape car sales
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Legal battles reshape car sales

California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
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California’s war on classic cars just hit a wall– Thanks to Jay Leno

CBT News
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