TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Fixed-Ops

Having a service team that engages customers is crucial for success in that department, so Don Andres joins us to elaborate further.

How dealers can unlock growth in their service departments – Don Andres | Auto SCT Consulting & Training

- July 11, 2024
Having a service team that engages customers is crucial for success in that department. Yet, many dealerships are still leaving money on the table by overlooking key opportunities. On today's...
CBT Now Fixed-Ops
The automotive marketplace constantly evolves, and one of the most crucial aspects of a dealership's success is its service drive.

How a new car dealership service drive can dominate: Key areas for success

- June 10, 2024
The automotive marketplace constantly evolves, and franchised new car dealerships must adapt to stay competitive. One of the most crucial aspects of a dealership's success is its service drive. Properly...
Headlines Fixed-Ops
One effective technique for service advisors is assumptive communication, which can significantly enhance customer responsiveness.

The Importance of Assumptive Communication in Automotive Dealerships

- June 6, 2024
In the fast-paced, exciting world of automotive service, the role of service advisors is crucial! They bridge the gap between technical solutions and customer communications, ensuring that vehicles are maintained...
Fixed-Ops Articles
In today's episode of Inside Automotive, we're discussing retention with Tully Williams, the fixed operations director at The Niello Company.

The Niello Company’s winning retention strategy for the service departments – Tully Williams

- May 23, 2024
Summer is right around the corner, meaning more people are hitting the roads. Therefore, now is a huge opportunity to fine-tune your retention strategies and keep customers returning for more....
Inside Automotive Fixed-Ops
Hybrids have been winning the hearts of Americans, and the positive sales trends don't seem to be slowing down, and why would it?

Hybrids Breathing Life Back Into Dealership Service Centers

- May 23, 2024
It is a well-known fact that the Biden administration is pushing for 50 percent of all vehicles sold in the U.S. to be zero-emission by the year 2030. Is this...
Fixed-Ops Articles
Cox Automotive has created a new 'Flying Doctor Program' designed to address emergency battery-related incidents at dealerships.

Cox Automotive’s Flying Doctor Program leads the charge in EV integration and safety – Brandon Carter

- May 10, 2024
It is critical that EV batteries are safe and well-managed, especially as EV adoption ramps up. Cox Automotive has created a new 'Flying Doctor Program' designed to address emergency battery-related...
Inside Automotive Fixed-Ops
AI technologies shouldn’t be used as isolated systems. But instead, as an integral component of your fixed ops department’s overall approach.

Using AI to drive more fixed ops revenue

- May 2, 2024
The fixed ops department is the lifeblood of most dealerships. But this vital profit center continuously faces challenges from rising customer expectations, ever-changing vehicle technology, and competitive pressures. Exploring optimization...
Fixed-Ops Articles
service department analysis paralysis

Service department analysis paralysis. how to make a decision and move forward

- April 22, 2024
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative...
Fixed-Ops Articles
By embracing mobile service models, dealers can broaden their offerings and cater to a wider audience, including first-time customers.

Mobile service startups transform car service, capturing dealership attention

- March 26, 2024
A wave of innovative startups is challenging the status quo by offering mobile repairs and maintenance for cars just about anywhere. These disruptors have caught the eyes of industry giants...
Articles Fixed-Ops
Ryan Haskell joins Inside Automotive to share simple and effective talent acquisition strategies for fixed-ops departments.

Simple strategies to attract and retain fixed-ops talent — Ryan Haskell | Jeff Wyler Automotive Family

- March 25, 2024
Dealership fixed-ops departments require educated and well-trained employees to succeed, making the current technician shortage a devastating blow to long-term viability. Taking steps to boost recruitment and retainment during this...
Featured Inside Automotive

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Legal battles reshape car sales
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Legal battles reshape car sales

California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
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California’s war on classic cars just hit a wall– Thanks to Jay Leno

CBT News
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