TSLA376.844-3.2757%
GM82.340-1.43%
F12.745-0.195%
RIVN15.1000.08%
CYD33.360-1.24%
HMC32.1850.035%
TM186.815-3.545%
CVNA63.570-0.38%
PAG210.0600.4%
LAD304.180-2.84%
AN163.080-1.97%
GPI247.270-0.24%
ABG179.725-1.795%
SAH61.775-0.595%
TSLA376.844-3.2757%
GM82.340-1.43%
F12.745-0.195%
RIVN15.1000.08%
CYD33.360-1.24%
HMC32.1850.035%
TM186.815-3.545%
CVNA63.570-0.38%
PAG210.0600.4%
LAD304.180-2.84%
AN163.080-1.97%
GPI247.270-0.24%
ABG179.725-1.795%
SAH61.775-0.595%
TSLA376.844-3.2757%
GM82.340-1.43%
F12.745-0.195%
RIVN15.1000.08%
CYD33.360-1.24%
HMC32.1850.035%
TM186.815-3.545%
CVNA63.570-0.38%
PAG210.0600.4%
LAD304.180-2.84%
AN163.080-1.97%
GPI247.270-0.24%
ABG179.725-1.795%
SAH61.775-0.595%

Fixed-Ops

How dealers can prevent process drift during a DMS transition 

How dealers can prevent process drift during a DMS transition 

- July 13, 2026
As dealerships adopt new technology and DMS platforms, fixed ops leaders must protect the fundamentals that drive customer trust, service revenue and retention. Joining us on today’s episode of Service...
8 habits of highly successful service advisors | Dynatron

8 habits of highly successful service advisors

- July 13, 2026
Fixed Operations has become one of the most important—and most underleveraged—opportunities for dealerships looking to drive profitable growth, improve retention, and combat increasing margin pressure. Today's service advisor plays a...
Scaling mobile service through AI automation

Scaling mobile service through AI automation

- July 6, 2026
As car buyers expect convenience in nearly every aspect of their lives, mobile service is helping dealers' service departments catch up. On today's episode of Service Drive, Rich Lupo, Fixed...
Technician video tips that increase approvals by 30%

Technician video tips that increase approvals by 30%

- June 24, 2026
Technician inspection videos are among the most powerful trust-building tools in the service department, but only when done right. A rushed, shaky, or confusing video checks a box but does...
Nathan Shaver says fixed ops and transparency are key as Stellantis dealers adapt

Nathan Shaver says fixed ops, transparency are key as Stellantis dealers adapt

- June 23, 2026
Fixed operations, pricing transparency and global competition are top of mind for dealers heading into the second half of 2026. On today's episode of Inside Automotive, Nathan Shaver, Managing Partner...
The dealership growth strategy hiding in plain sight. Affinitiv CEO Sharon Kitzman says dealership must reconnect sales and service to drive conversions and protect loyalty in a tough market.

The dealership growth strategy hiding in plain sight

- June 9, 2026
With economic uncertainty prompting consumers to hold onto vehicles longer, dealerships are looking to their existing customer base to generate demand. Sharon Kitzman, CEO of Affinitiv, joins us on today’s...
5 key things killing your service advisor training (and how to fix them)

5 key things killing your service advisor training (and how to fix them)

- June 1, 2026
Service departments continue to invest heavily in advisor training, yet many dealerships still fail to see lasting gains in CSI, sales performance, retention, and customer experience. Joining us on today’s...
Piazza Auto Group doubles down on service fundamentals, advisor accountability 

Piazza Auto Group doubles down on service fundamentals, advisor accountability 

- May 25, 2026
As affordability concerns continue to reshape dealership operations, Piazza Auto Group is reverting to the basics. During the latest episode of Service Drive, Dave Rogers, Fixed Operations Director at Piazza Auto...
The simple 'paperwork' mistake that could cost dealers $10,000

The simple ‘paperwork’ mistake that could cost dealers $10,000

- May 13, 2026
On the Dash: CDK Global says a paperwork problem cost a dealer $10,000 during a manufacturer audit. NADA calls federal record-keeping requirements among the most burdensome rules dealers face today. ...
BMW of Reading GM, Kevin Pitts, shares how he built his own AI-powered tools to transform his dealership and how others can do the same.

Building your own AI tools to power your dealership

- April 29, 2026
More and more car dealers are turning to artificial intelligence to help streamline operations and customer service, but the choices can seem overwhelming. Now, some dealers are foregoing vendors and...

CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.