TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%
TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%
TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%


F&I

Woman choosing a car in a car showroom during the F&I experience

More showing, less selling leads to a better F&I experience

- December 19, 2023
When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...
Cross training can provide benefits for both departments, including empathy, better deals and stronger hiring.

3 reasons why it’s important to cross train sales & F&I

- December 13, 2023
Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about what one person or team must...
Auto loan access declined in November disrupting months of recovery, as lenders, consumers and dealers grappled with economic challenges.

Auto loan access hits speed bump in November after months of recovery

- December 11, 2023
Auto loan access declined in November after multiple months of improving conditions, according to Cox Automotive's Dealertrack Auto Credit Availability Index. After hitting a peak in the summer of 2022, auto...
closing, financing and insurance

Closing in F&I starts with a strong opening

- December 6, 2023
Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and products is everything and most know...
When it comes to the car buying experience, the way consumers shop monthly payments reflect the changing landscape of auto financing.

It’s all about the perfect payment

- November 30, 2023
There’s nothing about paying bills that consumers like, so it follows that the easier and cheaper and most penny perfect they are to pay, the better, right? KISS! The U.S. Navy...
Being ready to identify fraud from the beginning of a customer interaction helps protect your store and maintain relationships with lenders.

Tips to help spot identity and income verification fraud

- November 28, 2023
With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off different types of fraud in dealerships...
Customer shopping digitally and leaving Try these simple steps with every customer to help increase the amount and impact of your Google and other online reviews

Online reviews can’t be ignored – tips to get more (and better) reviews for F&I

- November 21, 2023
We all rely on ‘social proof’ to help us know where to spend our hard-earned dollars. Name one business or product you have considered in the past few months and...
The succe­ss of car sales depends not only on an e­ffective sales or F&I de­partment but also on the synergy cre­ated betwee­n them.

Synergizing sales and F&I: unlocking efficient communication for faster car sales

- November 16, 2023
The automobile­ industry has undergone remarkable­ changes, and the deale­rships that have embraced the­m have thrived while those­ that didn't were left be­hind. However, one aspe­ct that's often disregarded is...
There are four strategies that F&I managers can implement now that can make potential headwinds this year easier to navigate.

(Presumed) tough times mean a back-to-basics approach

- November 13, 2023
The R-word. The one no dealer wants to hear and well…none of us want to think about it. Recession. And though most economists are saying we’re not in one quite yet, there’s...
Melinda Zabritski joins CBT Now to explain the latest auto loan trends impacting consumer finances in the final months of 2023.

What Q2’s auto loan trends mean for the months ahead — Melinda Zabritski | Experian Automotive

- November 3, 2023
Auto loan delinquencies have steadily risen throughout the year, giving many financing and insurance specialists the impression that car buyers are struggling to navigate today's economic headwinds. However, to the...


CBT News
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