When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...
Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about what one person or team must...
Auto loan access declined in November after multiple months of improving conditions, according to Cox Automotive's Dealertrack Auto Credit Availability Index.
After hitting a peak in the summer of 2022, auto...
Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and products is everything and most know...
There’s nothing about paying bills that consumers like, so it follows that the easier and cheaper and most penny perfect they are to pay, the better, right? KISS!
The U.S. Navy...
With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off different types of fraud in dealerships...
We all rely on ‘social proof’ to help us know where to spend our hard-earned dollars. Name one business or product you have considered in the past few months and...
The automobile industry has undergone remarkable changes, and the dealerships that have embraced them have thrived while those that didn't were left behind. However, one aspect that's often disregarded is...
The R-word. The one no dealer wants to hear and well…none of us want to think about it.
Recession.
And though most economists are saying we’re not in one quite yet, there’s...
Auto loan delinquencies have steadily risen throughout the year, giving many financing and insurance specialists the impression that car buyers are struggling to navigate today's economic headwinds. However, to the...