In this interview with Steve Finlay, Sr. Editor with Ward’s Auto, Joe discusses a recent article Steve wrote for Ward’s entitled, The Big Story: Does Cadillac Have Too Many Dealers?...
In this interview, Joe gets one-on-one with Mark Rikess, President and Founder of The Rikess Group to get the details on his recent article published in Ward’s Auto entitled, Why...
In this interview from CNBC's Phil LeBeau, Jeep CEO Mike Manley discusses growth in the U.S., the venture into pick-up trucks and the current state of the auto industry.
Watch the...
In this interview from CNBC at the recent New York Auto Show, Ford Motor CEO Mark Fields talks about the automaker's growth strategy, driving investor enthusiasm, a 'plateauing' auto market and the subprime market. Watch...
CBT's Joe Gumm sat down with Michelle Krebs, Director of Automotive Relations and Senior Analyst at the recent J.D.Power Forum in New York to chat about her perspective of presented...
After his NADA/JD Power Automotive Forum session titled "Global Automotive Outlook: New and Used Vehicles", JD Power's Thomas King sat down with Jim Fitzpatrick to discuss customer behavior, the role...
It certainly feels as if one day we will see dealerships stocked with just trucks, SUVs, and crossovers. Cars just aren't as popular with consumers. Joe Hinrichs, Executive Vice President...
Earlier this week Jim Fitzpatrick sat down with Mark O’Neil, COO at Cox Automotive, at the J.D. Power Summit in New York to discuss the future of the retail auto...
Mike Wittenstein, Managing Partner with Storyminers has been crafting customer experiences for over a decade. Mike explains that “customer experience is everything your brand does for your customers”. In retail...
Joe Girard, the greatest salesperson in the history of auto sales sold more than 13,000 vehicles in 15 years. It was without email, texting or social media, but he did...