Steve Finlay: The one thing dealerships should focus more on than profit
Should your dealership focus more on the product or the profit? Aren't we supposed to believe that profit will eventually come if we put all of our emphasis on the...
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
Featured
Cars.com’s Darren Haygood: How to make sure your top salespeople stand out
Imagine the amount of time the car buying process would be reduced to if potential car buyers could choose the best salespeople at your dealership. Not only would it reduce...
Will Dealership Valuations Change in 2018? – Kerrigan Advisors Market Update
Ryan Kerrigan, Managing Director of Kerrigan Advisors joins CBT News to update viewers on the automotive dealership buy and sell market for the close of 2017 and provides insight on...
Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online
When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
Despite the internet’s impact, dealers are still crucial part of vehicle purchase
In a recent article regarding the J.D. Power U.S. Satisfaction Index Study, it was shown that when it comes to the car buying experience, the personal touches still matter. In...
Steve Stauning: How to avoid the steps to the sale that customers dislike
As a dealership, you have salespeople who know a lot about the customer's buying process and how to initiate it. Steve Stauning, author, contributor to CBT Magazine, and founder of...
Bill Wittenmyer: Do amenities help retention or do they not matter?
Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don't emphasize amenities because why would...
How to drive profitable growth in the service bay
Right now, there are more than 250 million gasoline engines on the road. Over the next 10 years, another 80 to 100 million will be added. We're not going to flip...
6 Steps to Reaching Your Goals in 2018
Following through with dealer processes is obviously important to the customer buying experience. Following through with your staff's goals is just as important. Without following through of each step to...
What is the best solution long term for your inventory?
It was a trending topic from dealers all over the U.S. last year: inventory isn't moving off your lot fast enough. As a result, incentive levels have gone up quicker...
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