TSLA419.77026.32%
GM77.8501.85%
F13.8300.47%
RIVN20.1401.51%
CYD46.2402.85%
HMC29.6301.61%
TM179.8005.21%
CVNA70.3801.78%
PAG183.4203.99999%
LAD309.0202.79%
AN190.7204.31%
GPI296.8108.42%
ABG207.9702.57001%
SAH85.9102.18%
TSLA419.77026.32%
GM77.8501.85%
F13.8300.47%
RIVN20.1401.51%
CYD46.2402.85%
HMC29.6301.61%
TM179.8005.21%
CVNA70.3801.78%
PAG183.4203.99999%
LAD309.0202.79%
AN190.7204.31%
GPI296.8108.42%
ABG207.9702.57001%
SAH85.9102.18%
TSLA419.77026.32%
GM77.8501.85%
F13.8300.47%
RIVN20.1401.51%
CYD46.2402.85%
HMC29.6301.61%
TM179.8005.21%
CVNA70.3801.78%
PAG183.4203.99999%
LAD309.0202.79%
AN190.7204.31%
GPI296.8108.42%
ABG207.9702.57001%
SAH85.9102.18%


Executive Interviews

On today's Inside Automotive, Jay Baer discuss how dealers can use "Talk Triggers" to their advantage with Shyann Malone.

How dealers can harness ‘Talk Triggers’ to boost customer retention – Jay Baer

- February 16, 2024
On today's episode of Inside Automotive, we are joined by Jay Baer, an author, advisor, Hall of Fame keynote speaker, and customer experience researcher. CBT News anchor Shyann Malone joined...
Matt Easton joins CBT Now to discuss a critical mistake that sales professionals make along with best practices for taking care of clients.

Why are sales professionals in a hurry? — Matt Easton | Easton University

- February 16, 2024
Sales professionals have two primary jobs in the dealership: make the customer happy and make the business money. Unfortunately, some companies prioritize the latter so much, that they pressure their...
"The Customer Hierarchy of Needs."

Follow Shep Hyken’s Customer Hierarchy of Needs to provide the ultimate buying experience

- February 15, 2024
Welcome to Inside Automotive! In today's episode, we're diving into a fascinating discussion about "The Customer Hierarchy of Needs." And we're in for a treat because we have a special...
Today's episode of Inside Automotive, Chris Schaubert, the Fixed Operations Director of Ron Marhofer Auto Family joins us.

A peek inside Ron Marhofer Auto Family’s trailblazing fixed ops strategies – Chris Schaubert

- February 14, 2024
Unlocking the full potential of every service visit is vital to enhancing service departments' bottom line. As the automotive landscape evolves, not only is there significant revenue to be generated,...
In today’s episode of CBT Now, Sean Gardner joins us with four ways to find out if you're sitting on a gold mine in your dealership.

Unleash gold: 4 ways to help you sell more cars – Sean Gardner | Joe Verde Group

- February 13, 2024
Could you be sitting on a gold mine? In today’s episode of CBT Now, Sean Gardner, Instructor and Sales Trainer at the Joe Verde Group, joins us with four ways...
In the latest episode of Inside Automotive, Scott Dooley discusses how independent dealers can adapt to today's marketplace.

How this independent dealership prioritizes affordability and beats the odds – Scott Dooley | Carbox

- February 13, 2024
Independent car dealers are essential in offering diverse and personalized experiences to consumers. However, they face various challenges, including competition with neighboring franchise dealers. In the latest episode of Inside...
Serra Automotive is set to buy the Bill Marsh Auto Group later this year, marking one of the most high-profile acquisitions in the industry.

Why dealership groups are prioritizing M&A in 2024 — Joe Serra, Matt Serra | Serra Automotive

- February 12, 2024
Serra Automotive, ranked number 12 out of the top dealership groups in the U.S. and number 6 out of the top privately held groups, is set to close on its...
Karl Brauer joins Inside Automotive to share his insights into the difficulties facing Tesla after its earnings disappointed investors.

Are the tables turning on Tesla? — Karl Brauer | iSeeCars.com

- February 9, 2024
Tesla broke sales records in 2023 but struggled to maintain profits as a series of aggressive price cuts failed to spur adequate demand. With the company's fourth-quarter earnings dropping 40%...
Bill Wittenmyer joins Inside Automotive to share the latest news on consumer preferences and how they are influencing the car buying process.

How consumer preferences are dictating the car buying process — Bill Wittenmyer | DealerOn

- February 8, 2024
Consumer preferences have rapidly transformed in the retail automotive sector. Knowing how the expectations have changed and how buyer needs will continue to evolve will be essential to long-term dealership...
Jake Fisher joins Inside Automotive to discuss how product evaluation platform Consumer Reports tests and rates hybrids and electric vehicles.

How do hybrids compare to electric and ICE vehicles? — Jake Fisher | Consumer Reports

- February 7, 2024
For almost a century, Consumer Reports has played a critical role in improving transparency across many industries and guiding buyers to the right products and bands. This is especially true...


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