TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%


Executive Interviews

Matt Easton explains why asking questions and building trust beats pressure tactics in today’s skeptical sales environment.
CBT Now

Stop selling and ask questions to close more deals — Matt Easton | Easton University

- September 8, 2025
Customers are more skeptical than ever, and the best salespeople know how to guide conversations, not force them. In today's episode of CBT NOW, Matt Easton, sales coach and founder...
On today’s episode of CBT Now, Shep Hyken discusses the importance of recovery in customer service and how to do it effectively.
CBT Now

Shep Hyken outlines a five-step process to convert complaints into loyalty

- September 5, 2025
Oftentimes, your most loyal customers are the ones who have had problems in the past. On today’s episode of CBT Now, Shep Hyken, customer service and experience expert, New York...
Andy Guelcher, President of Mohawk Chevrolet, joins us to share insights into how dealers are navigating today’s headwinds. 
Inside Automotive

Chevy dealer Andy Guelcher on navigating market uncertainties

- September 3, 2025
Chevrolet dealers are finding ways to thrive despite market uncertainties, from federal EV incentives to sourcing used vehicles. Andy Guelcher, President of Mohawk Chevrolet and Chairman of the Chevrolet National...
Todd Smith, CEO of QoreAI, joins us to emphasize that AI should be viewed as a collaborative tool that enhances efficiency across departments.
Inside Automotive

How dealers can use AI to streamline operations without fear – Todd Smith | QoreAI 

- September 2, 2025
Artificial intelligence (AI) is no longer just a buzzword for auto dealerships, yet many dealers remain uncertain about how to separate hype from actionable opportunities. On the latest episode of...
Matt VanDyke of Shift Digital shares insights on VIN-specific imagery, AI tools, and strategies transforming dealership marketing.
Inside Automotive

Shift Digital’s Matt VanDyke on AI-driven marketing strategies that boost online conversions

- September 1, 2025
The right images don’t just show cars—they sell them, build trust, and transform the way customers engage with your dealership online. In today's episode of Inside Automotive, Matt VanDyke, president...
Tim Jackson, the former president and CEO of the CADA, joins us to offer his perspective on the current market.
Inside Automotive

Former CADA president, Tim Jackson, on policy, profits, and the next era of mobility

- August 29, 2025
The current automotive market is facing an extremely dynamic year, marked by tariffs, EV rollbacks, and challenges in urban air mobility. Joining us on the latest episode of Inside Automotive is Tim...
Colin Carrasquillo dives deep into his new platform, DriveSona, the platform that matches your genius. 
CBT Now

Colin Carrasquillo introduces AI-powered DriveSona to transform auto retail

- August 27, 2025
Car shopping can be overwhelming for consumers, but what if their next car found them? On the latest episode of CBT Now, Colin Carrasquillo, digital marketing partner at Nielsen Auto Group and the host of Marketing...
The buy-sell market remains in the spotlight this year, and although there is some economic uncertainty, transactions are still occurring.
CBT Now

Bel Air Partners’ Willie Beck on how dealers are navigating the active buy-sell market

- August 26, 2025
The buy-sell market remains in the spotlight this year, and although there is some economic uncertainty, transactions are still occurring. On the latest episode of CBT Now, Willie Beck, Co-Managing...
On the heels of its latest acquisition, Keffer Auto Group is proving that growth is possible even in a challenging retail climate.
Inside Automotive

Keffer Auto Group’s Jim Keffer expands with people-first philosophy amid industry headwinds

- August 25, 2025
On the heels of its latest acquisition, Keffer Auto Group is proving that growth is possible even in a challenging retail climate. On today’s episode of Inside Automotive, CEO Jim...
AutoForecast Solutions' Joe McCabe explains how tariffs, EV credit expiration, and U.S. production shifts will impact the auto industry.
Inside Automotive

AutoForecast Solutions’ Joe McCabe on tariffs, tax credits, and market volatility

- August 21, 2025
With tariffs, the impending expiration of EV tax credits, and shifting OEM production strategies, the retail automotive industry is anything but static. In today's episode of Inside Automotive, Joe McCabe,...


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BMW of Reading GM, Kevin Pitts, shares how he built his own AI-powered tools to transform his dealership and how others can do the same.
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Autosaver Group compliance officer says resolving complaints early keeps dealers off regulators' radar
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Why poor performers stay too long and how to fix it
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How an AI sales agent drove 13% conversion for a major EV brand
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Toma, AI fixes the gaps that are costing you service customers
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CBT News
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