TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%
TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%
TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%

Daily Newscast

newscast

How GIADA supports its members | 10 Ways To Inspire Your Team | Is your dealership compliant with texting customers? | Turn Down-Time Into a Digital Savvy Sales Team

- June 15, 2017
On today's CBT Newscast for Thursday, June 15th, 2017: Why auto events make sense for industry professionals Whether you have worked in auto retail a short or long time, you know training...
customers

Getting Customers Into the Dealership

- June 14, 2017
When you sell a customer some sort of package or maintenance, David says to make sure you do this one thing...in order to keep the customer coming back.
newscast

Succeeding in a Flat Market | Are consumers waiting to buy better vehicles? | Why After Dinner Is the Best Time to Buy a Car

- June 14, 2017
On today's CBT Newscast for Wednesday, June 14, 2017: Succeeding in a Flat Market When the market grew, dealerships grew. In fact, the past eight to ten years of growth in the...
retail

The state of retail – Daymond John | How empathic should you be? | What questions do dealers need to ask themselves? | 5 Ways to Communicate With Your Team

- June 12, 2017
On today's CBT newscast for Monday June 12, 2017: How Empathic Should You Be with Your Customers? Being replaced by a machine...Something no one likes to see happen, especially if the reason...
newscast

Are you winning the loyalty battle? | How Good Managers Give Bad Employees Feedback | Why Subprime Loans Are Dropping | Building an Online Community

- June 9, 2017
On today's CBT Newscast for Friday, June 9th, 2017: Are you winning the loyalty battle? It's a competitive market out there... One that we haven't seen in a long time. That means...
newscast

How Technology is Changing the Auto Industry | Compensation Tactics To Help Retain Employees | Different Words Matter to Different Car Shoppers | The Right Way to Ask for the Survey

- June 8, 2017
On today's CBT Newscast for Thursday, June 8th, 2017: How Technology is Changing the Auto Industry CBT's Joe Gumm sits down with Michael Buhr, CEO of Filld, to discuss how technology is changing...
customer

Being Able to Understand the Customer

- June 7, 2017
One area that makes a service department successful is being able to understand the customer. David explains why on today's Service Tip of the Day brought to you by Revolution...
newscast

Are trucks and SUVs still popular? | Productivity Lessons From the Millennial Work Style | What Makes a Service Department Successful? | Changing your Website? Here’s What You’ll Need

- June 7, 2017
On today's CBT Newscast for Wednesday, June 7th, 2017: Are trucks and SUVs still as popular as they once were? According to a U.S. news and world report, May is the second...
newscast

The Silver Lining to the Rest of the Year | Increase Your Productivity Without Burning Out | Auto Industry is not the Best Gauge for U.S. Economy | The Right Way to Ask for the Survey

- June 6, 2017
On today's CBT Newscast for Tuesday, June 6th, 2017: Caldwell: The Silver Lining to the Rest of the Year At this point in the year, it should be no surprise to your...
newscast

Should there be concern over subprime loans? | Four Ways To Build Lasting Customer Relationships | 3 Reasons Why There’s a Shortage in Auto Mechanics | Transparency as a competitive advantage: Is it time to change?

- June 5, 2017
On today's CBT Newscast for Monday, June 5th, 2017: Should there be concern over subprime loans? Scott Adams, President of Adams Automotive Group in Kansas City, told CNBC's Power Lunch that he's...