Handling Service Dept. Phone Calls
Automotive service industry experts estimate that service departments lose 25-35% of their customers every day from unanswered or poorly handled phone calls. In this week's episode of the Weekly Tune-Up,...
TSLA379.620-0.5%
GM81.260-2.51%
F12.810-0.13%
RIVN15.5450.525%
CYD31.630-2.97%
HMC32.2550.105%
TM187.410-2.95%
CVNA64.2750.325%
PAG209.585-0.075%
LAD308.7701.75%
AN164.020-1.03%
GPI250.5703.06%
ABG181.460-0.06%
SAH62.7200.35%
TSLA379.620-0.5%
GM81.260-2.51%
F12.810-0.13%
RIVN15.5450.525%
CYD31.630-2.97%
HMC32.2550.105%
TM187.410-2.95%
CVNA64.2750.325%
PAG209.585-0.075%
LAD308.7701.75%
AN164.020-1.03%
GPI250.5703.06%
ABG181.460-0.06%
SAH62.7200.35%
TSLA379.620-0.5%
GM81.260-2.51%
F12.810-0.13%
RIVN15.5450.525%
CYD31.630-2.97%
HMC32.2550.105%
TM187.410-2.95%
CVNA64.2750.325%
PAG209.585-0.075%
LAD308.7701.75%
AN164.020-1.03%
GPI250.5703.06%
ABG181.460-0.06%
SAH62.7200.35%
Daily Newscast
How to digitally market to the right people | Mary Barra Discusses GM’s Role With Autonomous Driving | Consumer Reports Car Reliability Survey 2017
On today's CBT Newscast for Tuesday, October 24th, 2017:
How to digitally market to the right people
For years, traditional marketing focused on reaching everybody. Today, marketing has changed to be targeted...
When are Millennial shoppers going online to shop? | Drivers Can Get Porsches on Demand With a $2,000-a-Month Subscription | A Look at Costco’s Car Selling Program and Soaring Sales
On today's CBT Newscast for Monday, October 23rd, 2017:
When are Millennial shoppers going online to shop?
Due to the amount of data accumulated in the last five years, we know people...
CBT’s New Studio | Are you taking advantage of service to sales opportunities? – Laura Madison | Qualcomm Wants a Piece of Your Future Car | Car Buyer Insights from PERQ
On today's CBT Newscast for Friday, October 20th, 2017:
Laura Madison: Are you taking advantage of service to sales opportunities?
While your focus is on the sales floor, waiting for customers to...
How Facebook Messenger gets around car buying barriers | WardsAuto: Three Ways to Court Modern Car Buyers | Marketing Study Examines What Types of Searches Click for Car Buyers
On today's CBT Newscast for Thursday, October 19th, 2017:
How Facebook Messenger gets around car buying barriers
How do you create a barrier-free car buying experience for customers, especially when everything about...
Jeff Cowan: Is technology replacing the rules of salesmanship? | New boycott of Ford over its NFL sponsorship called by a Louisiana sheriff | GM, union reach deal that may settle Canadian strike
On today's CBT Newscast for Wednesday, October 18th, 2017:
Jeff Cowan: Is technology replacing the rules of salesmanship?
Have you ever tried to have a discussion with a teenager? It can be...
Selling more tires in the Service Department
On this week's episode of the Weekly Tune-Up, Becky goes over ways to implement tire sales in your process to maximize profits in your service drive.
Are three-day holiday weekends still impactful? | Will self-driving cars improve safety on the roads? | Trucks Gain Ground as Family Haulers, Edmunds Analysis Shows
On today's CBT Newscast for Tuesday, October 17th, 2017:
Are three-day holiday weekends still impactful?
We know it's another month from now, but if you haven't thought about the next Holiday three-day...
CDK’s Ron Frey: All the touchpoints consumers are engaged in | Auto Industry Warns Trump Is Proposing ‘Lose-Lose’ Changes to Nafta | Hyundai changing its approach to selling cars
On today's CBT Newscast for Monday, October 16th, 2017:
CDK’s Ron Frey: All the touchpoints consumers are engaged in
With the amount of research consumers do before they even hit your lot,...
Jeremy Anspach: What the future of digital marketing looks like | NADA Chairman Discusses the Negative Consequences of Stair-Step Incentive Programs | Watch LeBron James Nervously Ride in a Self-Driving Car
On today's CBT Newscast for Friday, October 13th, 2017
Jeremy Anspach: What the future of digital marketing looks like
Last week, PureCars acquired Showroom Logic. In a move that benefits both, the...
