What is Comprehensive Customer Service?
We're all aware of how important customer service is. In this episode of the Weekly Tune-Up, Becky Nixon addresses what exactly it means to excel in comprehensive customer service.
TSLA313.030-6.66%
GM82.6401.97%
F14.3500.2%
RIVN15.840-0.62%
CYD45.070-0.77%
HMC28.1600.17%
TM177.4200.62%
CVNA60.4600.27%
PAG217.3501.81%
LAD340.9506.93%
AN208.1803.08%
GPI330.8704.19%
ABG225.2403.1%
SAH99.8200.71%
TSLA313.030-6.66%
GM82.6401.97%
F14.3500.2%
RIVN15.840-0.62%
CYD45.070-0.77%
HMC28.1600.17%
TM177.4200.62%
CVNA60.4600.27%
PAG217.3501.81%
LAD340.9506.93%
AN208.1803.08%
GPI330.8704.19%
ABG225.2403.1%
SAH99.8200.71%
TSLA313.030-6.66%
GM82.6401.97%
F14.3500.2%
RIVN15.840-0.62%
CYD45.070-0.77%
HMC28.1600.17%
TM177.4200.62%
CVNA60.4600.27%
PAG217.3501.81%
LAD340.9506.93%
AN208.1803.08%
GPI330.8704.19%
ABG225.2403.1%
SAH99.8200.71%
Daily Newscast
NADA President and CEO Peter Welch on Trump’s Tariff’s and the Automotive Industry
Today on CBTNews.com - Tuesday, June 5th, 2018:
NADA President and CEO Peter Welch On Trump's Steel and Aluminum Tariffs
The automotive Industry is feeling a little uneasy since it was announced...
The Importance of Your Dealership’s Online Reputation | Canada Matches U.S. Tariffs | Vehicle Prices Down 0.4%
Today on CBTNews.com - Monday, June 4th, 2018:
The Importance of Your Dealership's Online Reputation - Chris Snellgrove
Jim Fitzpatrick sits down with Chris Snellgrove with Digital Media Nation to talk about...
Using Mystery Shopping Alongside Advanced Technology | President Trump Signs Off On Steel Tariffs | April’s Consumer Spending Increase
Today on CBTNews.com - Friday, June 1st, 2018:
Using Mystery Shopping Alongside Advanced Technology
In today’s fast-paced business world, it could be difficult to gauge the success of your sales employees and...
Get Creative On Social Media to Attract Buyers | Should Your Dealership’s Service Department Go Mobile? | Are Prices At the Pump Influencing The Industry?
Today on CBTNews.com - Wednesday, May 30th, 2018:
Get Creative On Social Media to Attract Buyers
Every dealership puts their own spin on how they target their next buyer through the dealerships...
Jody DeVere – Leading a Movement in Automotive | Having the #TimesUp Conversation in the Auto Industry | How to Leverage Organic and Paid Content on Social Media
Today on CBTNews.com - Tuesday, May 29th, 2018:
Jody DeVere - Leading a Movement in Automotive
Improving the shopping experience is on everyone’s action items list. As there are many different ways...
Building Trust in Fixed-Ops
On this week's episode of the Weekly Tune-Up, Becky Nixon shares her insights on how trust in the fixed-ops department can affect the overall success of your dealership.
Customer Experience Must-Haves in the Car Buying Process | What Social Media Platform is Right for Your Dealership? | Pros and Cons of Video Testimonials
Today on CBTNews.com - Tuesday, May 29th, 2018:
Customer Experience Must-Haves in the Car Buying Process
Jim Fitzpatrick of CBT News sits down with Chris Snellgrove, President of Digital Media Nation, to...
Finbarr O’Neill – Sales Predictions, Investing in Technology, Subscription Services, and A New Way of Selling | Best Ways to Jumpstart Group Morale | Generating Intentional Results Requires Massive Action
Today on CBTNews.com - Monday, May 28th, 2018:
Finbarr O'Neill - Sales Predictions, Investing in Technology, Subscription Services, and A New Way of Selling
On today's Power Lunch, Jim Fitzpatrick is joined...
The Evolution of On-Lot Shopping – Larry Dorfman | Edmunds May Auto Sales Forecast | GM Military Discounts
Today on CBTNews.com - Friday, May 25th, 2018:
The Evolution of On-Lot Shopping - Larry Dorfman
The role of the salesperson on the floor has changed over the years and now engaging...
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