Max Zanan: President and Founder of Total Dealer Compliance
Complaint resolution isn’t working at some dealerships. What then?
By
CBT News Editorial Team
November 28, 2016
More from Featured
The hidden sales killer most professionals don’t even notice
Several sales professionals and small business owners are losing potential customers way before the first conversation ever happens… and unfortunately, most don’t even realize it’s happening.
At least that is the...
4 customer personality types and how to win their business every time
Every customer who walks into a dealership is sending signals, but are you listening? Learning to read your customers and meet them where they are can build trust and close...
Building your own AI tools to power your dealership
More and more car dealers are turning to artificial intelligence to help streamline operations and customer service, but the choices can seem overwhelming. Now, some dealers are foregoing vendors and...
Autosaver Group compliance officer says resolving complaints early keeps dealers off regulators’ radar
Dealerships that fail to resolve customer complaints internally are building a case against themselves, one unresolved grievance at a time. That is the core philosophy driving the compliance program at...
