Top Stories
U.S., Canada weigh 15% auto tariff as trade talks intensify. Read More
Unifor opens contract talks with GM as 30% of Canadian workers remain on layoff. Read More
Tesla set to launch driverless Cybercab, reports say. Read More
Stellantis recalls nearly 850,000 vehicles over backup camera glitch. Read More
Featured Interviews
How Curbee helps dealers operationalize mobile service profitably by improving efficiency
Mobile service is becoming a bigger part of how dealers compete for loyal, long-term customers, and the technology behind it can matter as much as the vans and techs themselves. To help dealers run those operations more efficiently and profitably, Curbee has built software that handles route optimization, load planning and real-time appointment tracking. One of its clients, Bozard Ford Lincoln in St. Augustine, Florida, saw appointment volume climb more than 20% in the first month after making the switch to Curbee. Watch the full segment here.
Negotiation expert reveals secrets to fighting less and winning more
Difficult conversations come up constantly in the car business. It could be a tense talk with a partner, a tough conversation with an employee, or a high-stakes negotiation with a customer. Some people put these moments off and hope they resolve on their own, but that rarely works in their favor. A better approach starts with listening first, choosing words that lower defenses, and treating every conversation as a negotiation. Joining us on the latest episode of CBT Now is Jonathan B. Smith, Negotiations Instructor with The Black Swan Group and Co-Author of Fight Less, Win More: How Master Negotiators Influence Hearts, Minds, and Deals. Watch the full segment here.
Kelly Automotive Group drives future growth through talent, AI, and ownership
Building lasting automotive retail operations requires constant change, but the core foundation of success remains intact through the years of investing in people. On the recent episode of Training Camp, host Adam Marburger sat down with Industry Veteran, Best-Selling Author, and Kelly Automotive Group Vice President Chris Saraceno to discuss how the long-standing dealer group is positioning itself for future growth by leveraging artificial intelligence and building a culture rooted in internal talent. Watch the full segment here.
