Top Stories
Fed holds rates steady, squeezing used-car buyers. Read More
Ford raises 2026 outlook after Q1 earnings beat expectations. Read More
GM pours $830M into Midwest powertrain plants to support next-gen truck lineup. Read More
Carvana posts record profits as used-car demand remains robust. Read More
Featured Interviews
The hidden sales killer most professionals don’t even notice
Several sales professionals and small business owners are losing potential customers way before the first conversation ever happens… and unfortunately, most don’t even realize it’s happening. At least that is the central warning from Matt Easton, Founder of Easton University, who argues that default voicemail greetings and AI-based call screening have introduced an unintended layer of friction between sales professionals and the buyers they are trying to reach, on today’s CBT Now episode. Watch the full segment here.
4 customer personality types and how to win their business every time
Every customer who walks into a dealership is sending signals, but are you listening? Learning to read your customers and meet them where they are can build trust and close more deals. On this episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how identifying a customer’s personality type can drive sales success. We all know the Golden Rule: treat others as you want to be treated, but Brown says we should change that to “treat others the way they want to be treated.” Watch the full segment here.
