Increase Profits By Reducing Your Recon Timeline – Dennis McGinn

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CBT News welcomes Dennis McGinn, Founder and CEO of Rapid Recon. During this segment, Jim and Dennis discuss the benefits of software designed for calibrating reconditioning efficiency. Dealers are always looking to cut down on the time it takes to move inventory, especially used cars...

How Digital Technology Can Improve Dealership Experiences

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It is necessary for every business in every industry to invest in digital advances and upgrades in order to stay afloat these days. The automotive industry is no different, and with so many different tools available for consumers to use in their searches for...

How to Create a Competitive Internet Manager/Director Pay Plan

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The ability to shop online has changed how we make purchases as consumers, as well as how sales processes are handled across all industries. Internet sales managers - a title once recruited exclusively for automotive dealerships - are now a hot commodity in all...

Are You Using CRM to Its Highest Potential?

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Most dealers view their CRM as a technology solution that’s designed to improve processes or as a way to communicate with customers. While this is correct, your CRM is a lot more than just software. Whether or not a CRM can help your dealership operate...

When Will Electric Cars Reach a Mass Market Audience?

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There have been plenty of announcements from carmakers but EVs (electric vehicles) are still mainly for the elite. Alternative fuels have been touted as the replacement for a petroleum-reliant automotive industry. Electric vehicles especially are expected to become mainstream, capturing a larger part of the...

Prescriptive Analytics for the Auto Dealer- Bill Leek, Dominion Dealer

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CBT Automotive is joined today by Bill Leek, the head of national accounts at Dominion Dealer Solutions to discuss the new buzzwords in automotive, artificial intelligence. To apply AI in product solutions, you first need to look at the digital journey of a customer as...

Is It Time to Revamp Your Website? Here Are 10 Signs That It Is

Revamp Website
Nowadays, the first impression that your audience has of your business, comes almost exclusively through your website. So, the design and functionality of your website can play a huge role in terms of retention and conversion rates. Redesigning your website for it to be...

Never Miss the Opportunity to Make a Bid on a Used Car – Zach Hallowell, Manheim

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Zach Hallowell, Vice President of Manheim Digital Marketplace, and RMS Automotive, joins CBT Automotive to discuss how Manheim is introducing a new way to reduce or even eliminate the stress that comes along with buying used car units. The Manheim team understands the complexity that...

Is There a Lack of Enthusiasm for Autonomous Vehicles?

autonomous vehicles
From Isaac Asimov’s short story Sally to the famous Batmobile, autonomous vehicles have captured the imaginations of many since the invention of the car. The idea of cars driving us where we need to go without the need of human intervention is a futuristic...

The Evolution of On-Lot Shopping – Larry Dorfman

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  The role of the salesperson on the floor has changed over the years and now engaging with customers extends far beyond the reach of an in-store experience. The fact of the matter is that a buyer probably knows more about the car they want...

HEADLINES

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Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
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Week In Review: How Your Dealership Can Thrive and Become More Profitable in 2019...

CBT News Week In Review for December 14th, 2018: How Your Dealership Can Thrive and Become More Profitable in 2019 - Tom Richards, NCM Labs Having...
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Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
GM

How GM’s Layoffs will Affect the Auto Industry in 2019

GM announced last week that it would close five factories and lay off nearly 15,000 workers in a move that may be indicative of...

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Are You Ready to Go All Digital?

On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...