New wave of electric vehicles set to hit market in coming months
New model announcements aren’t anything new for the automotive industry as carmakers continuously attempt to keep their livery fresh. In recent weeks, the announcements are increasingly geared toward a tiny segment of the industry with the intent to take it…
Automated inspection processes can boost trust, service sales, and CX
Consumers across all industries prefer to interact with a human rather than participate in an automated process, according to a GCS press release. As high as 70 percent of American consumers would be “less likely to use a brand if…
Perfecting Your Dealership’s Mobile Website Design and User Experience
On this week’s episode of Kain & Co., host David Kain is joined by Lyamen Savy, the CEO of a new website company called 321 Ignition. In this episode, David and Lyamen discuss the importance of having an excellent website user-experience…
How AI Technology Can Help Dealers Boost Sales Recovery
According to Cox Automotive’s COVID-19 Consumer and Dealer Impact Study, there are fewer new-car shoppers currently in the market for a vehicle. Since the total available market is smaller than usual, dealers need to strategize smarter than ever for their…
How VettX Helps Dealerships Utilize the Third-Party Vehicle Market to its Full Potential
Since the start of the pandemic, many dealers have struggled to acquire used inventory. Is sourcing from private parties the way of the future? On today’s show, we’ve brought in Stephen Stearns, Used Car Manager at County Ford in North…
Despite AV Hesitancy, The First Self-Driving Corridor is Planned for a Detroit Suburb
The nation’s first autonomous driving corridor has been planned for the state of Michigan, according to a news release from Michigan Economic Development Corporation. Expected to run between Detroit and the university town of Ann Arbor, the massive undertaking is…
Drako Motors Founder on Disrupting the EV Market with $1.2M Supercar
A year after the 2020 Drako GTE was officially announced, the 1,200-horsepower, electric, luxury sedan is still getting tons of attention and notoriety for its robust performance, and hefty price tag. After nearly 10 years of development, co-founders Dean Drako…
AAA Report Shows How Active Driving Assistance Performs in Real-Life
There’s a lot to look forward to when it comes to fully autonomous vehicles (AVs) like safer roads, reduced greenhouse gas emissions, less traffic, and more time for riders, to name a few. However, while we are on our way…
Best-Selling Author Erik Qualman on How Successful People Stay Focused
Today we welcome the leading authority on digital transformation, Mr. Erik Qualman. Erik is a bestselling author several times over, and an acclaimed motivational speaker that has given keynotes in over 55 countries, and reached 35 million people. His work…
How to Successfully Engage Your Car Buying Customers Online
Now more than ever, the car buying journey is no longer confined to a showroom or dealership lot. Creating a more connected, personalized, and convenient online shopping experience, means more opportunities to attract new customers. Today, we catch up with…
HEADLINES
Auto ventures capitalize on stock market strength to push through acquisitions and IPOs
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…
Bernie Moreno returns to auto retail with new digital technology
While the COVID-19 pandemic has created many obstacles for auto dealers, some have found ways to create opportunities in the midst of adversity. After taking a step back from the auto industry, Bernie Moreno, president of Bernie Moreno Companies, and…
Why automation is a crucial tool in today’s auto industry
In today’s fast-paced world, customers expect personalized communication that speaks to their specific needs and grabs their attention. This expectation increases the number of meaningful touches needed between a customer and a sales representative. With a smaller team, how can…
Wholesale prices begin to normalize on usual inventory levels
Dealers may start to notice the wholesale prices at auction slip back into more familiar territory. According to Manheim’s Used Vehicle Value Index mid-month report for September, wholesale used vehicle prices have decreased by 0.9% in the first two weeks…
Auto ventures capitalize on stock market strength to push through acquisitions...
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…
The role diversity plays in your dealership’s customer communications
Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. As you look across your customer base, there are several moving parts of communications that everyone has to get right. Externally, dealers have to represent the franchise…
Conducting customer interviews online to discuss F&I options
It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business, quite possibly forever if not for the foreseeable future. In growing numbers, more dealers performing offsite…
