Industry Trends

The Toyota Camry’s sales are constant from 2016 to 2017, as are sales for the Honda Civic and Nissan Sentra. But nearly all other passenger sedans took a nosedive year over year. The Ford Fusion plummeted 21 percent, the Hyundai Sonata is down more...

Volkswagen has committed to 50 new electrified vehicles by 2025. The Chevrolet Bolt is the North American Car of the Year for 2017. The most widely-known EV manufacturer, Tesla, has been featured in the news for a few years consecutively because of their EV...

Dave Border, President of Allstate Dealer Services, joins us to discuss various ways you can maximize profits at your dealership. With his experience in property and casualty insurance with an emphasis on the automotive sector, the team at Allstate understand how to bridge the...

Shoppers are calling and looking at your electric vehicles. They test drive them, but then seem to lose interest. Your ‘features and benefits’ presentations aren’t working on those prospects. What’s wrong? Some People Don’t Like Math By most estimates, the typical commuter would save about $850...

One of the best ways to start a conversation about brand loyalty is to think about our purchasing commitments. A great place to start is to think about food. Most of us can remember our favorite restaurant. The place we know we have to...

What happens when the most vital systems in your overall technology ecosystem also garner the lowest satisfaction and loyalty rates? For a sample profile of franchise dealers, which included 229 respondents with varying titles, locations, and dealership sizes, this question proved to be all...

Discussing February’s numbers, buying patterns and the impact that rising interest rates may have on consumers and dealerships is Jessica Caldwell, Director of Industry Analysis with Edmunds.com. Even though the industry has started the year off strong, there are projections could take a few...

In 2016, there were 34,439 fatal motor vehicle accidents in the United States. These accidents caused over 37,000 deaths. Both numbers are a grim increase when compared to 32,166 and 35,092 collectively in 2015. Those numbers are a sobering reminder of the effects of...

With International Women’s Day coming up this Thursday, March 8th, it’s a good time to take a step back and to evaluate where the automotive industry stands regarding women in the workforce. At a time when women are inching closer to fifty-fifty representation in...

They’ve been cursed, blamed for sales blips, and looked down on by many dealers, manufacturers, and even retail customers. Yet, stair-step incentives, whether they are called such or manufacturer-to-dealer incentives or “Volume Growth Bonus Programs”, are a tool that several automakers choose to keep...