How can subscription services work for your dealership?

Zack Klempfvideo
  CaaS: Cars as a Service. It's a model that's becoming very popular, very fast. But how does it help dealers? Zack Klempf, CEO and Founder of Selly Automotive, says customers are exploring the CaaS model with online companies because dealers are not participating, but...

Will Dealership Valuations Change in 2018? – Kerrigan Advisors Market Update

Kerrigan buy/sell reportvideo
Ryan Kerrigan, Managing Director of Kerrigan Advisors joins CBT News to update viewers on the automotive dealership buy and sell market for the close of 2017 and provides insight on the outlook for 2018. VIDEO TRANSCRIPTION Joe: Ryan, tell us about the Kerrigan indexes results for the...

The Arrival of Generation Z: Four Insights into Their Buying Habits

Gen Z
In the last ten years, the story has been about Millennials. Their wants, buying habits, and beliefs have inspired numerous studies and news reports. Crafting a formula to gain their brand loyalty and business has been the mission of marketing departments all across the...

What is the best solution long term for your inventory?

inventoryvideo
  It was a trending topic from dealers all over the U.S. last year: inventory isn't moving off your lot fast enough. As a result, incentive levels have gone up quicker than they should. Obviously, it helps move some of that inventory, but it's not...

How certain aspects of 2017 auto retail will rollover into 2018

Edmundsvideo
  A few days ago, numbers for the final month of 2017 came out. The seasonally adjusted annualized sales rate for dealerships across the U.S. was 17.2 million, according to Edmunds. It's the third straight year we have topped 17 million units, the fourth best...

Going Green To Save: Five Ways Dealers Can Use Eco-Friendly Practices To Save on Energy Costs

energy consumption
If you stumble onto most automotive websites with articles discussing trends in the industry, you will likely see a number about the rise of electric vehicles and hybrids. There has been a shift toward environmentally-friendly fuel options for today’s cars. The use of electric...

WardsAuto’s Steve Finlay: What to be focused on in 2018

Steve Finlayvideo
  Some of the hottest trends and topics from 2017 aren't going away any time soon in 2018. In fact, some of them are just now starting to pique the interest of dealerships, like subscription services. We wanted to know from Steve Finlay, Senior Editor...

Brooke Skinner Ricketts: Current Events and Consumer Car-Shopping Patterns

Brooke Skinner Rickettsvideo
  Joe Gumm visits with Brooke Skinner Ricketts, Chief Marketing Officer – Cars.com, to discuss the results of the Cars.com 2017 Year in Review, which is compiled by mining and analyzing the site's real-time behavioral data to determine how consumer car-shopping patterns are affected by...

Jonathan Smoke: Dealer Sentiment Index Shows Dealers Positive about Fourth Quarter

Cox Automotivevideo
  Joe Gumm sits down with Cox Auto Chief Economist Jonathan Smoke to discuss the fourth-quarter 2017 Cox Automotive Dealer Sentiment Index. This is a new product from Cox Automotive, who issues the survey to a sample of franchises and independent auto dealers around the...

How to Structure your Dealership for Online Auto Sales in 2018

online auto salesvideo
Joe Gumm speaks with Mark Rikess, the President of The Rikess Group about heading into 2018 dealership structure for online auto sales. What is the absolute dealership structure for online auto sales? “The best way to structure is working backward from the customer. What do the...

HEADLINES

newscastvideo

Making Changes and Meeting Customer Expectations | Trump administration tax hike might impact car...

  On today's CBT Newscast for Monday, February 19th, 2018: Michael Anderson: Making Changes and Meeting Customer Expectations Consumers have changed and it’s impacting Car Dealerships. Michael...
cusotmersvideo

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...
customer expectationsvideo

Michael Anderson: Making Changes and Meeting Customer Expectations

  Consumers have changed and it’s impacting Car Dealerships. Michael Anderson, CEO of The Rikess Group, has some suggestions on how you can you can...
sales

4 Opportunities That Create More Sales

Opportunity #1 – Bring your own business To be successful for a long period of time you must create lead generation marketing. Lead generation equals...

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...

Don’t be like everyone else on the demo drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...