Reasons Why Used Cars Have a Stronger Appeal than Ever

used cars
According to Edumunds.com and other experts in the industry, used car sales are expected to continue rising through 2020. An estimated 39 million used cars are expected to be sold in 2018 before year’s end. This rise in used car demand and pricing comes in...

Trump Unhappy with General Motors Cuts

General Motors
Last week’s announcement by General Motors to cease production at various plants has been met with severe disapproval from lawmakers on both sides of the aisle in both the US and Canada. The plan, which entails a complete restructuring that could result in an...

Digital Retail Trends to Implement at Your Dealership in 2019 – Andy MacLeay, Dealer.com

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Digital retailing may have a long way to go before it is the industry standard, but with the popularity of online retailers like Amazon, dealers need to be aware of the changes that need to take place. Today, Jim speaks with Andy MacLeay, director...

Car Subscription Services: What Have We Learned So Far?

subscription services
There has been a lot of buzz surrounding car subscription services lately, with experts predicting that subscription services will change the face of automotive retailing. With the rise to maturity of the “Millennial” generation, subscriptions services are only expected to increase in popularity. There...

Dealers Share Outlook on Car Ownership Trends in Cox Automotive Mobility Study: A Dealer’s Perspective

cox automotivevideo
Alternative vehicle ownership is becoming increasingly popular among consumers and here to help us navigate through this constantly evolving industry is Rachelle Petusky, research and market intelligence executive for Cox Automotive's Mobility Group. Today, CBT’s Jim Fitzpatrick and Rachelle discuss phase 2 of their mobility...

SUV Sales Rise While Customer Savings Fall: The Story of October’s Auto Sales

auto sales
October was a bit heavier on the tricks than treats when it came to auto sales. When compared to last year’s numbers, October is expected to see an approximate decline of 1.9 to 2.1 percent as projected by Cox Automotive and Edmunds respectively. Edmunds...

Huge Expectations for Hyundai’s Kona EV

Kona
Most people imagine a Toyota Prius when they think of an “eco-friendly vehicle” but the history of electric cars actually spans back to the 1800s when chemist William Morrison created one that was able to go up to a whopping 14 miles per hour....

Used Vehicle’s Value Grow for the Third Straight Month

used vehicle
For the third month straight, used vehicle values have gone up and managed to set a new record, according to Manheim. Increasing by 0.14 percent throughout the month of September, Manheim’s Used Vehicle Value Index has reached a record high of 139.9. The United States...

When Will Electric Cars Reach a Mass Market Audience?

Evs
There have been plenty of announcements from carmakers but EVs (electric vehicles) are still mainly for the elite. Alternative fuels have been touted as the replacement for a petroleum-reliant automotive industry. Electric vehicles especially are expected to become mainstream, capturing a larger part of the...

5G Mobile Communications Open the Door For Self-Driving Technology

self-driving
Wouldn't it be nice if our cars could communicate with one another as intricately and effectively as our smartphones? Well, as it turns out, a myriad of automotive tech companies are investing in that exact technology. 5G stands for the fifth generation of cellular mobile...

HEADLINES

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Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
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Week In Review: How Your Dealership Can Thrive and Become More Profitable in 2019...

CBT News Week In Review for December 14th, 2018: How Your Dealership Can Thrive and Become More Profitable in 2019 - Tom Richards, NCM Labs Having...
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Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
GM

How GM’s Layoffs will Affect the Auto Industry in 2019

GM announced last week that it would close five factories and lay off nearly 15,000 workers in a move that may be indicative of...

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Are You Ready to Go All Digital?

On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...