As predicted, Nissan's investigation into the alleged Carlos Ghosn scandal has now made its way to the United States. Hans Greibel of Automotive News discussed the implications of it with...
January 17, 2019 – With a surplus of information right at their fingertips, car buyers are doing more advance research than ever, and they expect dealers to do their homework...
The annual NADA show is just around the corner, and just like us here at CBT you're probably gearing up for the great events that lie ahead. Joining Jim today...
One of the hottest automotive trends of recent years has been the rise of the Electric Vehicle (EV). With companies like Tesla setting the pace, it is no surprise that...
Volkswagon AG and Ford set the auto industry abuzz, announcing they’ve come to agreements regarding an alliance. According to Volkswagen, the plan is for the two companies to join forces...
Diversity in the workplace can be a contentious word. Many interpret the directive to mean that a variety of external likenesses need to be present in their dealerships, without understanding...
If you’ve been on the fence about introducing Electric Vehicles (EVs) to your customers, now is the perfect time to get on board. Previously, one of the largest hurdles for...
[Originally aired 11/5/2018]
Every dealership is only as strong as their leader and being a good leader means positively adapting to a changing work environment. On today’s show, Jim Fitzpatrick speaks...
F&I is the department with the highest profit margin within a dealership and yet consistently seems to rank as the most negative part of the car buying experience among buyers....
According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department is crucial to a dealership’s long-term...