Service: The Powerful Marketing Tool!
As a dealership, you have a unique opportunity to market to your customers. And it’s sitting right there in your dealership. What could that possibly be you might ask?
We’re talking...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
About: Michael Roppo
Fixing Fixed Operations: Here’s a Growth Revenue Optimization Plan
Fixed and Variable operations are located under the same roof! Yet, they are often worlds apart. It is time to bridge those two worlds once and for all! As industry...
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Effective questions, getting better answers and taking action are the keys to problem solving, innovation, and unlocking the full potential opportunity for your dealership’s business. In fact, asking better questions...
Stop The Bleeding!
Income — Income STAYS In!
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We all know that the main areas of income in most dealerships is from new customers, followed to a lesser extent, from returning customers....
Make Results Matter!
Seizing More Service Department Business & Opportunity!
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Many Dealers, leaders and managers tend not to discover the opportunities to do more business that sometimes is right in the trenches...
The Power of Goals And Managed Measurement
Want to Get Something Done? Measure It!
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When goals are measured and managed, performance and profitability improve intentionally. Goal Setting, measuring and managing performance are always a difference...
Make results matter
Seizing More Service Department Business & Opportunity!
By Michael Roppo
Many Dealers, leaders and managers tend not to discover the opportunities to do more business that sometimes is right in the trenches of...
Management Alignment Onboarding Success Process That Works
The "Secret Service" Strategy
By Michael Roppo
The following information is all about delivering a Truly Outstanding Service by Streamlining a Management Alignment Onboarding (MAO) Process that holds everyone accountable! It is...
Onboarding A-Players Should be Your First Priortity
With all the industry guru’s out there, which by the way I find some of them to be very knowledgeable, influential, encouraging and motivational, I’m continuously surprised how difficult it...
At Your Service
Developing a servant-like leadership culture and mindset can transform the service department from a necessary evil into a very profitable, necessary evil
BY MICHAEL ROPPO
Smart dealers, leaders and managers know that...
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