Mark Tewart
Working With the Customer’s Time Constraints
On this week's episode of On the Mark, Mark Tewart explains what to do when a customer says they don't have much time and...
The Three Steps to Selling
On this week's episode of On the Mark, Mark Tewart talks about defining customer beliefs, agreeing with the customer, and and merging your beliefs...
Be Consistent, To Be Persistent for Better Sales
Mark Tewart says you can learn from this baseball players routine and improve your results in sales and productivity on today's CBT Tip of...
CRM Managers, BDRs, and How to Be Successful
On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...
Moving Smoothly From Greeting the Customer
The first impression your customer has on you can make or break the deal. On this week's episode of On the Mark, Mark Tewart...
Extend Your Sales Circle with These Networking Strategies
The bigger your circle gets, the bigger the sales that come in. On today's Tip of the Day, Mark Tewart talks about extending the...
The 100 Year Interview
If you were being interviewed at 100 years old, what would you want to talk about? We usually set goals for the future, but...
Modernizing Your Sales Process
On this week's episode of On the Mark, Mark Tewart talks about why you should make your sales process more modern and customer-centric.
Focus On The Customer, Not Yourself
In today's tip of the day, Mark Tewart addresses why your focus should be on the customer and how to make sure your ego is...
Presenting a Proper Deal Proposal
On this week's episode of On the Mark, Mark Tewart gives some of his opinions on how you can present the best deal proposal...
The Benefits of Having a Customer Education Campaign at Your Dealership
Once upon a time, there were only a few car models in existence, all with a limited number of features. Demonstrating how a car...
How to Reach and Engage the Connected Customer
There's a new breed of customers buying cars today, a group that is changing the game. These "connected consumers" are typically young shoppers who...
How Dealers Can Trim Down Their New Vehicle Inventories this Fall
As retail vehicle sales begin to slide, it is more important than ever to get lean headed into the slower-selling fall season. Coming off...
Cheryl Miller Takes the Driver’s Seat as AutoNation’s First Female CEO (Part 1)
On today's very special edition of CBT News, our host, Jim Fitzpatrick visited AutoNation's corporate headquarters in sunny Ft. Lauderdale, Florida to be with...
5 Ideas to Help Increase Profits Across All Departments
In the information age, there has been an increased focus on the customer journey as a whole, instead of its individual moving parts. No...
Responding to Out of Line Objections
On this week's episode of Straight Talk, David Lewis talks about how you can deal with out of line objections by asking the customer...
How to Create Magic on the Phone
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about increasing profits in your service drive with some tips on answering your...
Confirming and Destroying Stereotypes
Every customer has a stereotype about the car-buying experience. It's on you to confirm or destroy that stereotype. Saturday Morning Sales Meeting with Jonathan...
Lead Generation Equals Dollar Creation
On this week's episode of On the Mark, Mark Tewart talks about how to create more leads, navigating marketing channels as a dealer or...
