Mark Tewart
Focus On The Customer, Not Yourself
In today's tip of the day, Mark Tewart addresses why your focus should be on the customer and how to make sure your ego is...
Be a Problem Solver
Don't think about selling something. Don't think about results. Don't think about closing. Every customer comes into your dealership with either a "wants" problem...
The Four Stages of Negotiating
On this week's episode of On the Mark, Mark Tewart breaks down his four stages of negotiating: hard ball, concede, agreement, and lock down.
The Prison of Bad Habits
From the start of every morning, you're following habits whether they be good or bad. Mark Tewart explains how important it is to practice...
Being a Mirror Image of the Customer
On this week's episode of On the Mark, Mark Tewart discusses the idea of being a mirror image of the customer. Mirroring things such...
The Power of Three Method
What is the "Power of Three" method? Mark explains how focusing on improving yourself for 30 days will have a huge impact on your...
The 10 C’s of Leadership and Trust
In leadership, people don't always have to like you, but they do have to respect and trust you. On this week's episode of On...
Attractive Words and Phrases
The way we word things can make all the difference when trying to close a sale. In this week's edition of On the Mark, Mark...
Be Intentionally Congruent
Are you intentionally congruent on the lot and in the showroom? Let the customer know that you and your dealership are transparent with them....
Customer-Centric Selling
Today's industry is all about customer centric selling. On today's Saturday Morning Sales Meeting, Mark Tewart discusses how to have your best Saturday ever...
The New Normal: Turning Good Dealers Into Great Dealers
Going from good to great requires building a customer-centric dealership organization. Customer-centricity is a requirement for the New Normal, which is critical to improving...
Outsourcing Your Logistics Can Reduce Expense
On today’s show, we’re pleased to welcome Mark Harvey, Vice President of Sales for Acertus, a tech-forward, automotive logistics and services company. VIDEO TRANSCRIPT: Jim Fitzpatrick:...
How the Growth of Digital Dealerships is Pushing Traditional Auto Dealers to Rethink their...
Digital dealership models have been “Vrooming” ahead and 2020 is poised for an even sharper acceleration into the digital space. Given the current landscape,...
Interview Red Flags: What to Look for When Interviewing Potential Employees
According to the job search website Indeed.com, the average annual earning of a car salesperson in the U.S. was around $68,000 including all bonuses. ...
So You Want to Sell Your Business
If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided...
Do You Have Your “E’s” Turned Up Today?
Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...
Moving Smoothly From Greeting the Customer
The first impression your customer has on you can make or break the deal. On this week's episode of On the Mark, Mark Tewart...
Customer Relationship Management
On this week's Kain & Company, David talks about customer relationship management and CRM culture.
How to Evaluate The Value of Your Third-Party Classified Partner
Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...
