Jason Unrau is an automotive specialist with more than 15 years of experience at the dealership level. Focusing mainly on fixed operations and the service industry, Jason’s expertise is in enhancing the customer experience and promoting a healthy, profitable service department.
Saturday is National Dog Day. You might wonder how that makes any sort of difference to your dealership, especially if you aren’t a dog owner yourself. But, according to the...
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
They understand their customer, and it’s resonating. Some dealerships have acknowledged that growth comes through evolution, and embrace what the industry’s statistics are saying. 43 percent of car shoppers view...
On July 28th, the first 30 customers received delivery of their Tesla Model 3. It’s a model of success for the beleaguered electric car company, and one from which the...
Franchised or not, customer vehicle pick-up and delivery is a growing service. But can small dealers keep up with large dealer groups in convenience?
The 2016 Maintenance & Repair Study by...
Acquisitions are announced on a frequent basis. In 2016 alone, Penske Automotive Group added 31 stores to their group. Herb Chambers Companies acquired 23 dealerships under their massive umbrella. Large...
Republicans are expected to unveil detailed bills later this week to support development of self-driving cars. Included in the soon-to-be-proposed legislation are regulations that prevent states from implementing their own...
It’s not just for play anymore. Virtual reality has become mainstream in the electronics market, primarily with smartphone compatible VR headsets. In 2016, 6.3 million VR headsets were sold and...
A survey conducted by AutoTrader recently has identified that 42 percent of car shoppers use more than one device to research their new vehicle. 68 percent of dealership customers get...
A Google search returns results for “When is the best time to buy a car”. Among the pages displayed, sources indicate that long weekend car sales, including the Independence Day...