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Jason Unrau

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Jason Unrau is an automotive specialist with more than 15 years of experience at the dealership level. Focusing mainly on fixed operations and the service industry, Jason’s expertise is in enhancing the customer experience and promoting a healthy, profitable service department.
survey

The Right Way to Ask for the Survey

At one time, a car sale was complete the moment the taillights faded into the distance. Today, the sales experience goes much further than...
new dealership

A New Type of Dealership that Benefits the Consumer

The old way of selling cars is old hat. A trip to the local shopping mall demonstrates the new trend in buying, which is...
new hires

Get Your New Hires Productive on the Sales Floor Quickly

The statistics have been consistent for the past several years. Salesperson turnover rate was 67 percent in 2016 overall with non-luxury brands experiencing a...
car shopping

Digital Auto Shopping Bucking Dealership Visit Trends: Cox Automotive Study

Many people vehemently dislike car shopping. Spending time going from dealership to dealership, looking at different models to make a decision on what they...
F&I

4 Ways to Ace the Customer F&I Interview

Making sales in any industry requires knowledge of what makes your customer tick, what their ‘pain points’ are, and being able to apply that...
Tesla

Taking the Tesla Approach to your Personal Branding

When you think of electric vehicles (EV), chances are Tesla is one of the first images that come to mind. And when you think...
middle managersvideo

How to Set Up Your Middle Managers for Long-Term Success in the Dealership –...

On today's show, we discuss the turnover dealers see with middle managers and the challenges they face on the showroom floor every day with...
mom and pop

How Can Mom And Pop Dealerships Survive Big Tech?

Economists say that it’s too early to fully determine the impact larger companies have on small businesses. Some research proves that big tech companies...

Thinking Outside the F&I Box

Depending on the culture of your dealership, it ma make sense for a salesperson to undertake part of the F&I process. On today's episode...

It’s Time for a New Conversation

If you have an underperformer on your team, chances are you've had the same conversation with them multiple times. It's time for a new...

Be a Champion this Saturday

 What did you think about when you woke up this morning? Did you want to climb back into bed or did you wake up...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...