TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%


About: CBT News

turnover

The Biggest Profit Killer Dealers Still Won’t Talk About

- August 27, 2020
It’s no secret, the automotive business has been struggling for years with low-profit margins and employee turnover now hitting an all-time high of 46%. However, dealers are often hesitant to...
loyalty marketing program

Generate More Be-Backs with this Step-by-Step Guide

- July 24, 2020
  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a salesperson's disposal, that there is no...
loyalty marketing program

Why Dealers Should Concentrate on Experience, Not Price

- July 2, 2020
On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive. In this episode, David and Steve...
loyalty marketing program

Making the Commitment to Provide a Top-Tier Customer Experience

- June 11, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought on by COVID-19. Did you enjoy this...
loyalty marketing program

Combining Artificial and Human Intelligence to Maximize Dealership Results

- June 4, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in the customer follow-up. Did you enjoy this...
road to the sale

Road to the Sale: Selling in the Age of COVID

- June 1, 2020
Why Talk about the Road to the Sale? We (three) have been in the auto business long enough to cultivate a lot of gray hairs (David began as a kid at...
loyalty marketing program

Building a Culture Around Your Dealership’s Digital Retailing Process

- May 28, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your dealership's digital retailing tools. Did you enjoy...
loyalty marketing program

Are Your BDC Employees Using the Right Language During this Crisis?

- May 20, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during a crisis. Did you enjoy this segment?...
Asbury Automotive

Asbury Automotive Calls Off $1B Acquisition of Park Place Dealerships Over COVID-19 Concerns

- March 26, 2020
In an SEC filing made yesterday on March 25th, Atlanta-based Asbury Automotive Group terminated its $1 billion purchase agreement of 14 luxury Park Place Dealerships which represent brands like Mercedes-Benz,...
appointments

The Importance of Confirming Appointments

- March 26, 2020
On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the next step of the deal and...