F&I per vehicle profits appear to be on the rise. Reports from five of the six publicly traded auto groups indicate that F&I gross profit per vehicle was up an...
In the last few years, a determined grassroots movement has sprung up around the country, and it is quietly making a difference. No, it’s not a political movement calling for...
For 50 years, loudspeakers in London subways have cautioned riders to watch their step when boarding and de-boarding. This omnipresent “Mind the Gap” alert undoubtedly has prevented numerous individuals from...
The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you) they’re telling you they’re ready to...
While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up baling hay, plowing fields and milking...
ATLANTA—November 7, 2018 – Hearst Autos, parent to Car and Driver, and DealerScience today announced a first in car shopping. Consumers researching and shopping for cars online will now have...
Our industry faces not waves of occasional change -- but constant, everyday change that can help or hurt a dealership depending on how well you sense and respond to it....
In a time when the media often speaks about air pollution and the health benefits of clean air, it is hard to believe that most people, if they are driving...
Wednesday CDK Global announced it would be replacing current chief executive officer Brian MacDonald with Brian Krzanich, formerly of Intel. In a press release, CDK Global board chairman Leslie Brun...
The world in which we live is very much centered around self advancement and, alternatively, protecting ourselves from harm and challenges. There is nothing wrong with wanting to be the...