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More from Fixed-Ops
The new formula for fixed ops success
Cory Coler - October 13, 2026
Your service department is the backbone of your dealership. Through economic ups and downs, changing customer expectations, and new technology, service has stayed a steady source of profit and growth.
But...
What AI means for the future of dealership headcount
Jason Becknell - October 7, 2026
AI will change where dealership employees spend their time more than it will shrink headcount. On today's edition of CBT Live, Todd Smith, CEO of QoreAI and Author of The Intelligent...
How Tom Wood Auto is fixing the technician shortage by running its own university
Jason Becknell - October 5, 2026
Finding skilled technicians and service advisors remains a major fixed ops challenge. So, one dealer group is training its own. On today's edition of CBT Live, Bill Demaree, Corporate Director...
M5’s Lee Harkins on unlocking hidden fixed ops revenue
Jason Becknell - September 29, 2026
A few overlooked fixed ops numbers show where service revenue is slipping away. On today's edition of CBT Live, Lee Harkins, President and CEO of M5 Management Services, explains why additional...



