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More from Fixed-Ops
Technician video tips that increase approvals by 30%
Jason Becknell - June 24, 2026
Technician inspection videos are among the most powerful trust-building tools in the service department, but only when done right. A rushed, shaky, or confusing video checks a box but does...
Nathan Shaver says fixed ops, transparency are key as Stellantis dealers adapt
Sadie Hutchens - June 23, 2026
Fixed operations, pricing transparency and global competition are top of mind for dealers heading into the second half of 2026. On today's episode of Inside Automotive, Nathan Shaver, Managing Partner...
The dealership growth strategy hiding in plain sight
Jaelyn Campbell - June 9, 2026
With economic uncertainty prompting consumers to hold onto vehicles longer, dealerships are looking to their existing customer base to generate demand. Sharon Kitzman, CEO of Affinitiv, joins us on today’s...
5 key things killing your service advisor training (and how to fix them)
Jaelyn Campbell - June 1, 2026
Service departments continue to invest heavily in advisor training, yet many dealerships still fail to see lasting gains in CSI, sales performance, retention, and customer experience. Joining us on today’s...



