On today’s CBT Newscast for August 22nd, 2017:
Reinventing your dealership for the used car market
As a dealership, reinventing yourself is not an easy thing to do, but it can be done. In fact, it has been done. For a Volkswagen dealership in Amarillo, Texas, reinvention was a necessity a few years ago. John Luciano, GM and managing partner with Street Volkswagen, said it took several initiatives to reinvent their image. Watch Now
Cutting Edge Dealership Loyalty Programs
An app is a must if you’re implementing a tech-savvy loyalty program, however it’s not the only approach you must take. App notifications can be disabled or ignored – double up on your point of contact with email campaigns that support your program. As well, make your program impossible to miss whenever customers visit your store. Read More
Leadership is More than Good Results
If you feel you are one of the manager styles listed, then it may be time for you to put on the coaching hat. Think of what your coach did for you and begin to emulate this behavior. It will put you on the right path. Long term success comes from living with a coaching mentality style of leadership. Read More
