On today’s CBT Newscast for Thursday, August 3rd, 2017:
A pain point of processing a deal too fast in the F&I office
Time and efficiency are important when it comes to the customer buying experience, but obviously, conducting the appropriate moves in every step of the process is just as important. Especially since the process ends up in the F&I office. Watch Now
Personalized Messages Hit the Targets
It is a common misconception among dealers that once a customer has purchased a vehicle, they will remain a loyal customer for the rest of their life. So instead of focusing time and energy on retention, dealers spend most of their dollars hunting for new leads. Read More
3 Ways to be a Transparent Leader at Your Dealership
Transparency creates the conditions for sustained business growth. The best part is that it doesn’t cost much, but the returns are so great as to be impossible to measure. Read More
