On today’s CBT Newscast for Friday, July 28th, 2017:
What a mystery shopping study reveals about dealership processes
Joe talks to Steve Finlay about a recent article he wrote for WardsAuto, building rapport, and a mystery shopping study. Watch Now
David vs Goliath: How Small Dealers Can Compete with Large Dealer Groups
Unlike the David and Goliath story, small dealers aren’t going for the kill shot. The goal is to create a vibrant, flourishing dealer that experiences significant growth. Read More
Three Videos for an Effective Lead Follow Up Process
How can you get this car shopper’s attention, assure them there is nothing to fear, truly stand out from your competitors and help to bring them down funnel by providing them with the answers or information they need? With lead follow-up videos. Read More
