Becky Chernek interviews Bill Liatsis, CEO of CreditIQ, to discuss why dealers need to be proactive about offering online solutions to vehicle purchasing and F&I product options.
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Payment anxiety is climbing, and the squeeze isn't just at the dealership. Rising rates, pricier vehicles and mounting negative equity are pushing monthly payments higher, and customers are watching every...
Customers trust the F&I office more than any other part of the dealership visit, even as long wait times and duplicated paperwork continue to frustrate them. That's according to CDK...
Today's car buyers expect a transparent, efficient purchasing experience from start to finish. On the latest episode of F&I Today, Paul Brown, VP of Ascent Dealer Services, explains why the...
The finance office has become the most scrutinized room in the dealership. Today's customers arrive more informed and more payment sensitive than ever. At the same time, F&I teams are...