We communicate with our customers via email, texts, phones, but is what we’re saying to them relevant to their needs? Cory explains why it’s important to be specific when tailoring to their needs.
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Leadership Expert Dave Anderson says organizations rise or fall based on the pace, discipline and standards established by leadership.
During the latest episode of Lessons in Leadership, Anderson revisits the first...
Big city dealerships usually dominate as the top producers when it comes to sales volume. One small Missouri city dealership is outperforming that standard, outselling the local competition by nearly...
At Richmond Ford Automotive Group, exceptional customer experiences go beyond repairs; they are driven by data and focused on loyalty. Vice President Kayla Kody is transforming the service lane through...
As businesses search for ways to improve performance in an increasingly competitive environment, Leadership Expert Dave Anderson says many leaders overlook the simplest of solutions.
During the latest episode of Lessons...